Greatful Care
Ujima House, 97-107 Wilder Street, St Paul's, Bristol, BS2 8QU · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since September 2022.
- Supports: older people (65+), people with dementia, physical disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Bristol, City of
- Registered manager: Abdallah Hussein Hassan
- Run by: Greatful Care Ltd
The inspection record
Rated Good overall. Report published 3 February 2026.
“Date of Assessment: 19 November to 2 December 2025.”
“Greatful Care is a home care service providing support to older people in their homes. At the time of our assessment, there were 5 people using the service. The service registered with the Care Quality Commission on 23 September 2022. We carried out this assessment to provide the service with their first overall rating. The assessment was carried out by 1 inspector and included a visit to the service on the 3 December. We also requested records remotely. During the assessment we spoke with the registered manager and requested feedback from the staff. We made phone calls to people and relatives, to gain feedback about the care they received. At this assessment we looked at all 33 quality statements and provided the service with an overall rating of good.”
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“People and relatives told us they felt they received safe care and that risks to people were managed well. The staff had a good awareness of how to raise concerns if they suspected abuse. Systems were in place to manage any concerns that were raised. Staff and people benefited from an open and positive culture that had been developed by the registered manager. People were supported by a team of staff who knew them well. Staff felt valued, undertook regular training and received supervision.”
“People were involved and consented to care and support provided. People were treated as individuals and were encouraged to be independent. Staff were kind and compassionate and knowledgeable of people’s needs. People’s communication needs were recorded and respected by the staff. People and staff were asked for their views on the quality and safety of the service, and their feedback was listened to. People and relatives knew how to raise concerns and were confident they were acted on.”
“Governance systems were in place and regular audits were undertaken by the registered manager. The provider had a vision to expand on the number of people that they cared for, whilst providing a high standard of person-centred care. Staff well-being was promoted by the service, and the staff spoke positively about the registered manager.”
Frequently asked questions
What services does Greatful Care provide?
Greatful Care is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Greatful Care registered in?
Greatful Care is registered in the Bristol, City of local authority area.
What is Greatful Care's CQC rating?
Greatful Care is rated Good by the Care Quality Commission (report published 3 February 2026). The full CQC inspection report is available at cqc.org.uk/location/1-13674489319.
Who is the registered manager at Greatful Care?
The registered manager is Abdallah Hussein Hassan.
Who owns Greatful Care?
Greatful Care is operated by Greatful Care Ltd.
When was Greatful Care last inspected?
The Care Quality Commission published its latest report on Greatful Care on 3 February 2026.
Where is Greatful Care located?
Greatful Care is located in Bristol, United Kingdom.
When did Greatful Care register with CQC?
Greatful Care first registered on 23 September 2022.
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Home-care agencies near Bristol
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Information disclaimer. Information regarding Greatful Care is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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