Great North Home Care Limited

“Great North Home Care is a domiciliary care service that provides personal care to older people, including people who may live with dementia, people with mental health needs or people with a learning disability or autism spectrum disorder, living in their own homes. At the time of inspection there were 12 people using the service and 6 were receiving the regulated activity personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.”

“The service was previously inspected in May 2019 and was rated good. Following information of concern received by the CQC, a focused unannounced assessment was carried out. Off site assessment activity started on 5 September 2024 and ended on 2 October 2024.”