Farecare Gloucestershire Limited
47 Rodney Road, Cheltenham, Gloucestershire, GL50 1HX · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since September 2015.
- Supports: older people (65+), people with dementia and adults under 65
- Local authority: Gloucestershire
- Run by: Farecare Gloucestershire Limited
The inspection record
Rated Requires improvement overall. Report published 24 March 2026.
“Date of Assessment: 15 December 2025 to 19 January 2026. Farecare Gloucestershire Limited is a homecare agency providing personal care to 18 people. At the time of the assessment 12 people were being supported with the regulated activity of personal care. At our previous inspection we had found breaches in regulation. At this inspection we found improvements had been made related to safe care and treatment, governance and recruitment and the service was no longer in breach of the regulations.”
“People’s needs were assessed prior to admission. Staff worked well with external professionals to ensure continuity of care. Staff received training to meet people’s needs.”
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“Staff knew people well and promoted their independence. Staff were very positive about the leadership team at the service and felt supported. There were enough staff to meet people’s needs.”
“Governance systems had improved and the provider had begun implementing required checks and audits, however further time was needed to embed these.”
“People’s risk assessments were in the process of being completed with improvements being made to make them more person-centred. There was a process in place to ensure these were regularly reviewed.”
“The provider acted following our inspection to ensure concerns raised were rectified.”
“Improvements to how recruitment records were stored was needed to ensure effective auditing could take place.”
“Assessments of people’s mental capacity were not being completed. This meant people’s needs if they became confused or refused care were not being assessed. Staff had received training on the Mental Capacity Act 2005 and understood the principles; however, records were not in place to support staff when delivering care.”
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Older reports from the CQC's previous inspection approach
Inspected 15 May 2023, rated Requires improvement
Inspected 31 October 2022, rated Requires improvement
Inspected 15 January 2020, rated Good
Inspected 5 June 2017, rated Good
Frequently asked questions
What services does Farecare Gloucestershire Limited provide?
Farecare Gloucestershire Limited is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Farecare Gloucestershire Limited registered in?
Farecare Gloucestershire Limited is registered in the Gloucestershire local authority area.
What is Farecare Gloucestershire Limited's CQC rating?
Farecare Gloucestershire Limited is rated Requires improvement by the Care Quality Commission (report published 24 March 2026). The full CQC inspection report is available at cqc.org.uk/location/1-2177215241.
When was Farecare Gloucestershire Limited last inspected?
The Care Quality Commission published its latest report on Farecare Gloucestershire Limited on 24 March 2026.
Where is Farecare Gloucestershire Limited located?
Farecare Gloucestershire Limited is located in Cheltenham, United Kingdom.
When did Farecare Gloucestershire Limited register with CQC?
Farecare Gloucestershire Limited first registered on 26 September 2015.
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Location
Home-care agencies near Cheltenham
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Information disclaimer. Information regarding Farecare Gloucestershire Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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