Aim Up
Well Close House, Lansdown Parade, Cheltenham, Gloucestershire, GL50 2LH · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since June 2013.
- Local authority: Gloucestershire
- Registered manager: Kerry Anne Webb
- Run by: Aim Up
The inspection record
Rated Requires improvement overall. Report published 16 June 2025.
“Date of Assessment: 2 January to 6 February 2025. We carried out this assessment in response to concerns received in relation to the service. Aim Up is registered for providing domiciliary care and supported living services. We looked at the supported living provision. This means personal care provided to people who live in supported living households. The service supports adults living with a learning disability and autism, disabilities, complex behaviour needs and health conditions. Fifteen people were supported with their personal care needs.”
“We assessed the service under the safe key question and 4 quality statements of the well led key question. We assessed against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.We found 2 breaches of regulation in relation to statutory notification of incidents and good governance. The overall service rating declined from good to requires improvement.”
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“The service manager and nominated individual had been in post for around 6 months. Most of the concerns we identified were already known to the provider and the service had an action plan to address them. In some areas such as risk related to the environment, records of people’s care, aspects of the medicine management and policies and procedures, the shortfalls had not yet been identified by the provider.”
“Staff understood and managed risks regarding people’s individual risks, personal and health needs.”
“When making our judgement we took into account the progress made to date, however further time was needed for the actions in the service’s improvement plans to be fully embedded and sustained to be able to judge their effectiveness and impact on the quality of care people received.”
“We have asked the provider for an action plan in response to the concerns found at this assessment.”
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Older reports from the CQC's previous inspection approach
Inspected 11 March 2019, rated Good
Inspected 6 February 2018, rated Requires improvement
Inspected 19 January 2016, rated Good
Frequently asked questions
What services does Aim Up provide?
Aim Up is registered with the Care Quality Commission to provide personal care.
Which local authority is Aim Up registered in?
Aim Up is registered in the Gloucestershire local authority area.
What is Aim Up's CQC rating?
Aim Up is rated Requires improvement by the Care Quality Commission (report published 16 June 2025). The full CQC inspection report is available at cqc.org.uk/location/1-745680492.
Who is the registered manager at Aim Up?
The registered manager is Kerry Anne Webb.
When was Aim Up last inspected?
The Care Quality Commission published its latest report on Aim Up on 16 June 2025.
Where is Aim Up located?
Aim Up is located in Cheltenham, United Kingdom.
When did Aim Up register with CQC?
Aim Up first registered on 4 June 2013.
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Location
Home-care agencies near Cheltenham
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Information disclaimer. Information regarding Aim Up is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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