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Unclaimed listing CQC record · synced 13 October 2026

Extra Hands of Heacham Limited – Broadland Office

Unit A10 Abbeyfarm Commercial Park, Southwell Road, Horsham St Faiths, Norwich, Norfolk, NR10 3JU · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Requires improvement Overall rating
InadequateRequires improvementGoodOutstanding
Safe Requires improvementWell-led Requires improvementCaring GoodResponsive GoodEffective Good

Inspected 6 May 2021

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since January 2011.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65, children, substance misuse and eating disorders
  • Local authority: Norfolk
  • Registered manager: Hayley Jayne Claxton
  • Run by: Extra Hands of Heacham Ltd

The inspection record

Rated Requires improvement overall. Inspected 6 May 2021.

Older reports from the CQC's previous inspection approach

Inspected 4 September 2019, rated Requires improvement

Inspected 17 August 2016, rated Good

Frequently asked questions

What services does Extra Hands of Heacham Limited – Broadland Office provide?

Extra Hands of Heacham Limited – Broadland Office is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Extra Hands of Heacham Limited – Broadland Office registered in?

Extra Hands of Heacham Limited – Broadland Office is registered in the Norfolk local authority area.

What is Extra Hands of Heacham Limited – Broadland Office's CQC rating?

Extra Hands of Heacham Limited – Broadland Office is rated Requires improvement by the Care Quality Commission (inspected 6 May 2021). The full CQC inspection report is available at cqc.org.uk/location/1-122339571.

Who is the registered manager at Extra Hands of Heacham Limited – Broadland Office?

The registered manager is Hayley Jayne Claxton.

Who owns Extra Hands of Heacham Limited – Broadland Office?

Extra Hands of Heacham Limited – Broadland Office is operated by Extra Hands of Heacham Ltd.

When was Extra Hands of Heacham Limited – Broadland Office last inspected?

The Care Quality Commission last inspected Extra Hands of Heacham Limited – Broadland Office on 6 May 2021.

Where is Extra Hands of Heacham Limited – Broadland Office located?

Extra Hands of Heacham Limited – Broadland Office is located in Norwich, United Kingdom.

When did Extra Hands of Heacham Limited – Broadland Office register with CQC?

Extra Hands of Heacham Limited – Broadland Office first registered on 4 January 2011.

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Location

Unit A10 Abbeyfarm Commercial Park, Southwell Road, Horsham St Faiths, Norwich, Norfolk, NR10 3JUOpen in Google Maps

Home-care agencies near Norwich

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Information disclaimer. Information regarding Extra Hands of Heacham Limited – Broadland Office is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.