C&S Makenston Special Care Service
The Elevate Hub, Court Hall, Castle Street, Trowbridge, BA14 8AR · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since November 2014.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, adults under 65 and children
- Local authority: Wiltshire
- Run by: Mrs Esther Roselline Anzeze-Makindu
The inspection record
Rated Good overall. Report published 27 February 2024.
“C & S Makenston Special Care Service is a small independent domiciliary care agency which covers the area of Trowbridge. It provides personal care to people living in their own homes in the community. At the time of our assessment 8 people were using the service.”
“At our last inspection on 5 and 7 February 2019, we found a breach of Regulation 17 (Good governance) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. The provider failed to have effective auditing and monitoring systems. This meant shortfalls had not been identified. In addition, the provider had not kept up to date with what was required to meet legal regulations; the provider had not displayed the CQC rating on their website.”
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“This on site assessment was in response to concerns being raised from a stakeholder organisation who had found shortfalls, during their quality assurance visit, with recruitment, medicines competency and auditing of the service provision. We found improvements had been made and lessons learned following the stakeholder assessment.”
Older reports from the CQC's previous inspection approach
Inspected 5 February 2019, rated Requires improvement
Inspected 12 June 2018, rated Requires improvement
Inspected 30 November 2017, rated Requires improvement
Inspected 21 June 2017, rated Requires improvement
Inspected 8 July 2016, rated Requires improvement
Frequently asked questions
What services does C&S Makenston Special Care Service provide?
C&S Makenston Special Care Service is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is C&S Makenston Special Care Service registered in?
C&S Makenston Special Care Service is registered in the Wiltshire local authority area.
What is C&S Makenston Special Care Service's CQC rating?
C&S Makenston Special Care Service is rated Good by the Care Quality Commission (report published 27 February 2024). The full CQC inspection report is available at cqc.org.uk/location/1-1763695426.
Who owns C&S Makenston Special Care Service?
C&S Makenston Special Care Service is operated by Mrs Esther Roselline Anzeze-Makindu.
When was C&S Makenston Special Care Service last inspected?
The Care Quality Commission published its latest report on C&S Makenston Special Care Service on 27 February 2024.
Where is C&S Makenston Special Care Service located?
C&S Makenston Special Care Service is located in Trowbridge, United Kingdom.
When did C&S Makenston Special Care Service register with CQC?
C&S Makenston Special Care Service first registered on 6 November 2014.
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Location
Home-care agencies near Trowbridge
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Information disclaimer. Information regarding C&S Makenston Special Care Service is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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