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Unclaimed listing CQC record · synced 13 October 2026

Caring Partners Healthcare Ltd

12 St Georges Mews, St. Georges Works, Silver Street, Trowbridge, BA14 8AA · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective Good carried forwardCaring Good carried forwardResponsive Good carried forwardWell-led Good

Report published 16 January 2026

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since December 2021.
  • Supports: older people (65+), people with dementia, physical disabilities and adults under 65
  • Local authority: Wiltshire
  • Registered manager: Kay Fungai Kembo
  • Run by: Caring Partners Healthcare Ltd

The inspection record

Rated Good overall. Report published 16 January 2026.

“Date of Assessment: 29 to 31 December 2025. Caring Partners Healthcare Limited is a homecare service providing personal care for adults of all ages, people living with dementia and people with physical disabilities. This inspection was carried out in response to the rating of requires improvement at the last inspection. The provider was previously in breach of the legal regulation relating to good governance. Improvements were found at this inspection, and the provider was no longer in breach of this regulation.”

“The provider now had a good learning culture and people could raise concerns. Managers investigated incidents thoroughly and action was taken to reduce the risk of incidents occurring again. Equipment people needed was well-maintained and any risks mitigated. There were enough staff with the right skills, qualifications and experience. The provider now completed necessary pre-employment checks before new staff started providing care for people. Managers made sure staff received training and regular appraisals to maintain high-quality care. Staff now managed medicines well and involved people in planning any changes.”

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“Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Managers now understood their roles and responsibilities. The provider now had clear governance systems, with a structured approach to identifying shortfalls in the service and ensuring improvements were made.”

“ ”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 6 November 2023, rated Requires improvement

Frequently asked questions

What services does Caring Partners Healthcare Ltd provide?

Caring Partners Healthcare Ltd is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Caring Partners Healthcare Ltd registered in?

Caring Partners Healthcare Ltd is registered in the Wiltshire local authority area.

What is Caring Partners Healthcare Ltd's CQC rating?

Caring Partners Healthcare Ltd is rated Good by the Care Quality Commission (report published 16 January 2026). The full CQC inspection report is available at cqc.org.uk/location/1-12214409661.

Who is the registered manager at Caring Partners Healthcare Ltd?

The registered manager is Kay Fungai Kembo.

When was Caring Partners Healthcare Ltd last inspected?

The Care Quality Commission published its latest report on Caring Partners Healthcare Ltd on 16 January 2026.

Where is Caring Partners Healthcare Ltd located?

Caring Partners Healthcare Ltd is located in Trowbridge, United Kingdom.

When did Caring Partners Healthcare Ltd register with CQC?

Caring Partners Healthcare Ltd first registered on 17 December 2021.

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Location

12 St Georges Mews, St. Georges Works, Silver Street, Trowbridge, BA14 8AAOpen in Google Maps

Home-care agencies near Trowbridge

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Information disclaimer. Information regarding Caring Partners Healthcare Ltd is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.