Community Reablement Team

“The service is a homecare agency. There were 40 people using the service at the time of the assessment.”

“Who the service is for”

“The service provides short term care and support for people living in their own homes to support them with recovery from illness or injury. It supports older people and people with physical disabilities. People used the service for a short period of time, before either recovering or moving into longer-term care.”

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“Key findings”

“We carried out this assessment from 17 September to 1 October 2026. This service was previously rated as good. We carried out this assessment to confirm whether the rating of good remains accurate. This report does not provide detailed information on areas where we found practice continues to meet a good standard. Instead, our findings focus on any areas where the service needs to improve or where we found exceptional practice.”

“The provider had a positive learning culture in place. People were safeguarded from abuse and told us they felt safe. Risks to people were assessed and managed. The provider ensured safe and effective staffing was in place. Medicines were managed safely.”

“People's needs were assessed to ensure effective support was in place. Care outcomes were planned and achieved. People's consent to support was obtained and recorded.”

“People received personalised care based on their assessed choices and needs. Feedback was sought and acted on.”

“People, relatives, and staff spoke positively about the culture and values of the service. Governance systems were in place to monitor and improve standards. The provider was committed to the ongoing development and improvement of the service.”

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