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Unclaimed listing CQC record · synced 13 October 2026

Comfort Call Middlesbrough

Rooms 36 South Tees Business Centre, Puddlers Road, South Bank, Middlesbrough, TS6 6TL · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding
Safe GoodWell-led GoodCaring GoodResponsive GoodEffective Good

Inspected 26 April 2023

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since January 2022.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65 and substance misuse
  • Local authority: Redcar and Cleveland
  • Registered manager: Charlotte Beatrice Groves
  • Run by: Comfort Call Limited

The inspection record

Rated Good overall. Inspected 26 April 2023.

Older reports from the CQC's previous inspection approach

Inspected 25 February 2020, rated Good

Inspected 15 July 2017, rated Good

Inspected 20 April 2016, rated Good

Frequently asked questions

What services does Comfort Call Middlesbrough provide?

Comfort Call Middlesbrough is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Comfort Call Middlesbrough registered in?

Comfort Call Middlesbrough is registered in the Redcar and Cleveland local authority area.

What is Comfort Call Middlesbrough's CQC rating?

Comfort Call Middlesbrough is rated Good by the Care Quality Commission (inspected 26 April 2023). The full CQC inspection report is available at cqc.org.uk/location/1-12411491185.

Who is the registered manager at Comfort Call Middlesbrough?

The registered manager is Charlotte Beatrice Groves.

Who owns Comfort Call Middlesbrough?

Comfort Call Middlesbrough is operated by Comfort Call Limited.

When was Comfort Call Middlesbrough last inspected?

The Care Quality Commission last inspected Comfort Call Middlesbrough on 26 April 2023.

Where is Comfort Call Middlesbrough located?

Comfort Call Middlesbrough is located in Middlesbrough, United Kingdom.

When did Comfort Call Middlesbrough register with CQC?

Comfort Call Middlesbrough first registered on 28 January 2022.

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Location

Rooms 36 South Tees Business Centre, Puddlers Road, South Bank, Middlesbrough, TS6 6TLOpen in Google Maps

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Information disclaimer. Information regarding Comfort Call Middlesbrough is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.