Choices Care Ltd (Birmingham)
Fairgate House, 205 Kings Road, Birmingham, B11 2AA · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since March 2016.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Birmingham
- Registered manager: Shemu Nessa
- Run by: Choices Care Ltd
The inspection record
Rated Good overall. Report published 1 July 2026.
“Choices Care Limited is a care agency providing personal care to people in their own home. The service is registered to provide support to older people, younger people, people living with dementia, learning disabilities, physical disabilities, mental health issues and/or sensory impairment. At the time of the assessment the service was supporting 12 people.”
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Show the full assessment summaryHide the rest of the summary
“The inspection included 1 announced visit, conducted with short notice, which took place on 27 April 2026.”
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“We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”
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“At the time of the assessment, the service was not supporting any autistic people or people with a learning disability, but the provider had regard to ‘Right support, right care, right culture’.”
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“People were supported by a consistent group of staff who had been safely recruited. Staff were provided with an induction and training which provided them with the skills and knowledge to support people safely and effectively in the way they wished.”
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“Staff knew people well and were kept informed of any changes in their care needs and how they wished to be supported.”
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“The registered manager and management team were accessible to people and staff alike. There were a variety of checks in place to continually assess the quality of the service and feedback was routinely sought from people regarding the care they received, in order to drive improvement.”
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“People and staff all considered the service to be well run and would recommend it to others.”
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Older reports from the CQC's previous inspection approach
Inspected 16 October 2019, rated Requires improvement
Inspected 2 March 2017, rated Good
Frequently asked questions
What services does Choices Care Ltd (Birmingham) provide?
Choices Care Ltd (Birmingham) is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Choices Care Ltd (Birmingham) registered in?
Choices Care Ltd (Birmingham) is registered in the Birmingham local authority area.
What is Choices Care Ltd (Birmingham)'s CQC rating?
Choices Care Ltd (Birmingham) is rated Good by the Care Quality Commission (report published 1 July 2026). The full CQC inspection report is available at cqc.org.uk/location/1-2427112311.
Who is the registered manager at Choices Care Ltd (Birmingham)?
The registered manager is Shemu Nessa.
Who owns Choices Care Ltd (Birmingham)?
Choices Care Ltd (Birmingham) is operated by Choices Care Ltd.
When was Choices Care Ltd (Birmingham) last inspected?
The Care Quality Commission published its latest report on Choices Care Ltd (Birmingham) on 1 July 2026.
Where is Choices Care Ltd (Birmingham) located?
Choices Care Ltd (Birmingham) is located in Birmingham, United Kingdom.
When did Choices Care Ltd (Birmingham) register with CQC?
Choices Care Ltd (Birmingham) first registered on 17 March 2016.
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Home-care agencies near Birmingham
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Information disclaimer. Information regarding Choices Care Ltd (Birmingham) is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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