Catto Homecare
5 Hamesmoor Way, Mytchett, Camberley, Surrey, GU16 6JG · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since July 2011.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment and adults under 65
- Local authority: Surrey
- Registered manager: Wendy Catto
- Run by: Catto International Limited
The inspection record
Rated Requires improvement overall. Report published 20 May 2025.
“Date of assessment 19 March 2025 to 8 April 2025. Catto Homecare is a domiciliary care agency that provides care and support to people living in their own homes. We assessed the service due to information we had about the service regarding staff training and the care provided. At the time of our assessment, there were 15 people receiving support with personal care. During this assessment, we identified breaches of regulation in relation to training and recruitment of staff and governance of the service. We have asked the provider for an action plan in response to the concerns found at this assessment. Staff were knowledgeable about people's individual care and support needs, including risks related to their care. Guidance about how to meet people’s individual care and support needs was detailed and included important information in relation to people's preferences and routines. The provider had a pre-assessment and review procedure of people’s needs. Overall, staff involved people in decisions and made sure they understood their care and support to enable them to give informed consent.”
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“We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. At the time of the inspection, the service was not providing to support to anybody with a learning disability or autistic people.”
Older reports from the CQC's previous inspection approach
Inspected 11 December 2018, rated Good
Inspected 31 May 2016, rated Good
Frequently asked questions
What services does Catto Homecare provide?
Catto Homecare is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Catto Homecare registered in?
Catto Homecare is registered in the Surrey local authority area.
What is Catto Homecare's CQC rating?
Catto Homecare is rated Requires improvement by the Care Quality Commission (report published 20 May 2025). The full CQC inspection report is available at cqc.org.uk/location/1-280402899.
Who is the registered manager at Catto Homecare?
The registered manager is Wendy Catto.
Who owns Catto Homecare?
Catto Homecare is operated by Catto International Limited.
When was Catto Homecare last inspected?
The Care Quality Commission published its latest report on Catto Homecare on 20 May 2025.
Where is Catto Homecare located?
Catto Homecare is located in Camberley, United Kingdom.
When did Catto Homecare register with CQC?
Catto Homecare first registered on 18 July 2011.
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Location
Home-care agencies near Camberley
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Information disclaimer. Information regarding Catto Homecare is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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