Candlelight Homecare Services Wimborne Area Office

“Candlelight Homecare Services Wimborne Area Office is a domiciliary care service providing a regulated activity of personal care. The service was providing care and support to people in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection there were 73 people receiving personal care from the service. The assessment took place between 5 August and 8 August 2024. Since our last inspection improvements had been made at the service, these had been embedded and sustained. People had risk assessments in place for all their care and support needs. Medicines were managed safely, and an electronic system ensured changes were made when needed and medicines were administered on time. Lessons were learned and safeguarding procedures were followed. However, further improvements were implemented to ensure governance systems operated robustly within the service. The provider and registered manager were working towards further development and strengthening of the governance systems.”