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Unclaimed listing CQC record · synced 13 October 2026

Lifeways Community Care (Poole)

Oxford Point, 19 Oxford Road, Bournemouth, BH8 8GS · View on map

This is the agency's office. Care is delivered in clients' own homes.

Personal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 27 February 2026

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since April 2014.
  • Supports: older people (65+), physical disabilities, learning disabilities and adults under 65
  • Local authority: Bournemouth, Christchurch and Poole
  • Registered manager: Paul John Glover
  • Run by: Lifeways Community Care Limited

The inspection record

Rated Good overall. Report published 27 February 2026.

“Lifeways Community Care (Poole) is a service providing care and support to people in their own homes. Not everyone who used the service received personal care. CQC only inspects services where people receive the regulated activity of personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of this inspection, there were 43 people receiving personal care. The inspection took place between 23 January 2026 and 27 January 2026. This was a planned inspection.”

“We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We considered this guidance as there were people using the service who have a learning disability and or who are autistic.”

Show the full assessment summaryHide the rest of the summary

“Staff understood the safeguarding procedures in place and felt confident concerns would be acted upon by management. Care plans and risk assessments were person centred, and enabled staff to support people effectively. These were reviewed regularly. People were encouraged to engage in activities that were meaningful to them. Staff were recruited safely and received training and supervision to support them in their roles. The service had experienced recent management changes, with a focus on supporting staff and driving improvement. Staff told us they felt supported and appreciated by management. One staff member told us, “I can honestly say Lifeways is one of the best companies I have worked for and I love my job.” The provider had systems and processes in place to review and monitor the safety and quality of care.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 20 February 2020, rated Good

Inspected 6 July 2017, rated Good

Inspected 22 June 2015, rated Good

Frequently asked questions

What services does Lifeways Community Care (Poole) provide?

Lifeways Community Care (Poole) is registered with the Care Quality Commission to provide personal care.

Which local authority is Lifeways Community Care (Poole) registered in?

Lifeways Community Care (Poole) is registered in the Bournemouth, Christchurch and Poole local authority area.

What is Lifeways Community Care (Poole)'s CQC rating?

Lifeways Community Care (Poole) is rated Good by the Care Quality Commission (report published 27 February 2026). The full CQC inspection report is available at cqc.org.uk/location/1-1332838960.

Who is the registered manager at Lifeways Community Care (Poole)?

The registered manager is Paul John Glover.

Who owns Lifeways Community Care (Poole)?

Lifeways Community Care (Poole) is operated by Lifeways Community Care Limited.

When was Lifeways Community Care (Poole) last inspected?

The Care Quality Commission published its latest report on Lifeways Community Care (Poole) on 27 February 2026.

Where is Lifeways Community Care (Poole) located?

Lifeways Community Care (Poole) is located in Bournemouth, United Kingdom.

When did Lifeways Community Care (Poole) register with CQC?

Lifeways Community Care (Poole) first registered on 9 April 2014.

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Location

Oxford Point, 19 Oxford Road, Bournemouth, BH8 8GSOpen in Google Maps

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Information disclaimer. Information regarding Lifeways Community Care (Poole) is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.