Brighter Home Care
Unit 1, Chiltern Road Business Park, Chiltern Road, Cheltenham, GL52 5JS · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since July 2019.
- Supports: older people (65+), physical disabilities, learning disabilities and adults under 65
- Local authority: Gloucestershire
- Run by: Brighter Home Care Ltd
The inspection record
Rated Good overall. Report published 9 July 2026.
“Date of assessment: 21 May to 11 June 2026 with an onsite visit to the registered location on 26 May 2026. Brighter Homecare is a homecare service that provides care and support for people in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This assessment was undertaken to follow up on previously identified breaches of legal regulation in relation to safe care and treatment, staffing, statutory notifications of incidents and good governance. Improvements were found at this assessment, and the provider was no longer in breach of these regulations.”
“People’s care and support requirements and associated risks were comprehensively assessed and recorded to provide staff with guidance of how to support people. People’s prescribed medicines had been managed and administered safely as prescribed. Referrals to health care professionals had been made when staff reported changes in people’s needs.”
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“Effective systems were in place to report and investigate incidents, accidents, safeguarding and complaints. Actions were taken and lessons learnt were shared with staff to help prevent further occurrences. The provider had appropriately referred people to specialist services and notified CQC as required.”
“There was no registered manager in post; however interim management arrangements were in place. A manager in post was intending to apply to become the registered manager of the service.”
“Staff were supported and trained to carry out their role. Staff reported their care call rotas were realistic and allowed them to provide support to people in a person-centred manner without feeling rushed.”
“The provider had improved their systems to monitor the quality of care being delivered to people. They valued and acted on feedback from people who use the service, staff and other stakeholders. The managers were knowledgeable about the service and demonstrated they had a good understanding of their legal requirements and needs of the people who were supported by the service.”
Older reports from the CQC's previous inspection approach
Inspected 25 February 2021, rated Good
Frequently asked questions
What services does Brighter Home Care provide?
Brighter Home Care is registered with the Care Quality Commission to provide personal care.
Which local authority is Brighter Home Care registered in?
Brighter Home Care is registered in the Gloucestershire local authority area.
What is Brighter Home Care's CQC rating?
Brighter Home Care is rated Good by the Care Quality Commission (report published 9 July 2026). The full CQC inspection report is available at cqc.org.uk/location/1-6910170776.
Who owns Brighter Home Care?
Brighter Home Care is operated by Brighter Home Care Ltd.
When was Brighter Home Care last inspected?
The Care Quality Commission published its latest report on Brighter Home Care on 9 July 2026.
Where is Brighter Home Care located?
Brighter Home Care is located in Cheltenham, United Kingdom.
When did Brighter Home Care register with CQC?
Brighter Home Care first registered on 22 July 2019.
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Home-care agencies near Cheltenham
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Information disclaimer. Information regarding Brighter Home Care is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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