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Unclaimed listing CQC record · synced 13 October 2026

Bluebird Care (Swindon)

Suite E6 Gemini House, Groundwell Industrial Estate, Swindon, Wiltshire, SN25 5AJ · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 2 October 2026

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since February 2016.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65, children and substance misuse
  • Local authority: Swindon
  • Registered manager: Phillip James Tucker
  • Run by: Protea Associates Ltd

The inspection record

Rated Good overall. Report published 2 October 2026.

“Date of assessment 26 August to 2 September 2026. Bluebird Care Swindon is a homecare service providing personal care. At the time of the inspection, 40 people were receiving support with a regulated activity.”

“An assessment has been undertaken of a specialist service that is registered for use by autistic people or people with a learning disability. At the time of the assessment, the service was not used by anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.”

Show the full assessment summaryHide the rest of the summary

“Care plans contained detailed information about people's health needs and preferences. There were systems in place to safeguard people from abuse. Environmental risks had been assessed and mitigated. Staff had been recruited safely and received a range of training and supervision to support them in their role.”

“Staff spoke positively about working for the service. Comments included, “It’s really good, [office staff] are all fantastic,” and “There is enough time between calls.””

“People’s needs had been assessed prior to them receiving support. There were systems in place to support effective team working, such as a messaging group and team meetings.”

“People were supported to be independent and have choice and control over their lives. People’s feedback was regularly sought and we saw how leaders had responded to this feedback to organise social events and activities for people.”

“The service was well managed. The manager had good oversight of the service. People and staff felt able to raise any concerns and felt these would be appropriately responded to.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 14 April 2016, rated Good

Frequently asked questions

What services does Bluebird Care (Swindon) provide?

Bluebird Care (Swindon) is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Bluebird Care (Swindon) registered in?

Bluebird Care (Swindon) is registered in the Swindon local authority area.

What is Bluebird Care (Swindon)'s CQC rating?

Bluebird Care (Swindon) is rated Good by the Care Quality Commission (report published 2 October 2026). The full CQC inspection report is available at cqc.org.uk/location/1-2487688630.

Who is the registered manager at Bluebird Care (Swindon)?

The registered manager is Phillip James Tucker.

Who owns Bluebird Care (Swindon)?

Bluebird Care (Swindon) is operated by Protea Associates Ltd.

When was Bluebird Care (Swindon) last inspected?

The Care Quality Commission published its latest report on Bluebird Care (Swindon) on 2 October 2026.

Where is Bluebird Care (Swindon) located?

Bluebird Care (Swindon) is located in Swindon, United Kingdom.

When did Bluebird Care (Swindon) register with CQC?

Bluebird Care (Swindon) first registered on 24 February 2016.

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Location

Suite E6 Gemini House, Groundwell Industrial Estate, Swindon, Wiltshire, SN25 5AJOpen in Google Maps

Home-care agencies near Swindon

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Information disclaimer. Information regarding Bluebird Care (Swindon) is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.