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Unclaimed listing CQC record · synced 13 October 2026

Bluebird Care (East Hertfordshire)

Unit 16, Office A, Mead Business Centre, Mead Lane, Hertford, Hertfordshire, SG13 7BJ · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home careNursing care at homePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 5 May 2025

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since July 2015.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment and adults under 65
  • Local authority: Hertfordshire
  • Registered manager: Chaitan Munjal Joshi
  • Run by: Roch 2 Limited

The inspection record

Rated Good overall. Report published 5 May 2025.

“Blue bird care is a domiciliary care service providing personal care to people living in their own homes. We gave the provider 48 hours’ notice of our intended visit to the office. This was to make sure the registered manager would be available to support our assessment. The assessment commenced on 29 January 2025 and concluded on 19 March 2025. We visited the office on 5 February 2025. At the time of the inspection, 122 people were receiving support with personal care.”

“We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.’”

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“The service was well managed and had good systems and processes in place to monitor the overall quality of the care provided to people. Staff had clear lines of accountability and quality assurance was everyone’s responsibility.”

“  ”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 28 February 2022, rated Requires improvement

Inspected 25 June 2021, rated Inadequate

Inspected 23 April 2018, rated Good

Inspected 15 May 2017, rated Requires improvement

Inspected 13 August 2015, rated Requires improvement

Frequently asked questions

What services does Bluebird Care (East Hertfordshire) provide?

Bluebird Care (East Hertfordshire) is registered with the Care Quality Commission to provide dementia home care, nursing care at home and personal care.

Which local authority is Bluebird Care (East Hertfordshire) registered in?

Bluebird Care (East Hertfordshire) is registered in the Hertfordshire local authority area.

What is Bluebird Care (East Hertfordshire)'s CQC rating?

Bluebird Care (East Hertfordshire) is rated Good by the Care Quality Commission (report published 5 May 2025). The full CQC inspection report is available at cqc.org.uk/location/1-2118194872.

Who is the registered manager at Bluebird Care (East Hertfordshire)?

The registered manager is Chaitan Munjal Joshi.

Who owns Bluebird Care (East Hertfordshire)?

Bluebird Care (East Hertfordshire) is operated by Roch 2 Limited.

When was Bluebird Care (East Hertfordshire) last inspected?

The Care Quality Commission published its latest report on Bluebird Care (East Hertfordshire) on 5 May 2025.

Where is Bluebird Care (East Hertfordshire) located?

Bluebird Care (East Hertfordshire) is located in Hertford, United Kingdom.

When did Bluebird Care (East Hertfordshire) register with CQC?

Bluebird Care (East Hertfordshire) first registered on 13 July 2015.

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Location

Unit 16, Office A, Mead Business Centre, Mead Lane, Hertford, Hertfordshire, SG13 7BJOpen in Google Maps

Home-care agencies near Hertford

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Information disclaimer. Information regarding Bluebird Care (East Hertfordshire) is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.