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Unclaimed listing CQC record · synced 13 October 2026

Birnbeck House – Care Home Learning Disabilities

2 St Pauls Road, Weston Super Mare, Somerset, BS23 4AF · View on map

This is the agency's office. Care is delivered in clients' own homes.

Personal care
Regulated by CQC · England Full report on the CQC website
Requires improvement Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is not performing as well as it should and we have told the service how it must improve.” Read the CQC report

Safe Requires improvementEffective GoodCaring Good carried forwardResponsive Good carried forwardWell-led Requires improvement

Report published 31 March 2026

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since January 2011.
  • Supports: older people (65+), physical disabilities, learning disabilities and adults under 65
  • Local authority: North Somerset
  • Run by: Leonard Cheshire Disability

The inspection record

Rated Requires improvement overall. Report published 31 March 2026.

“Date of assessment 18 to 27 February 2026. Birnbeck House – Care Home Learning Disabilities is a residential care home providing care to people with a learning disability and autistic people which can accommodate up to 13 people. At the time of our inspection, 9 people were living at the home.”

“This was a responsive assessment to review 4 breaches of regulation identified during our previous assessment in September 2025. We assessed 2 quality statements in safe, 1 in responsive and 1 in well led. At our last assessment we rated this service as requires improvement. At this assessment the rating has remained as requires improvement.”

Show the full assessment summaryHide the rest of the summary

“We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”

“The provider was previously in breach of the legal regulations in relation to safe care and treatment, person centred care, staffing and governance. Improvements were found at this assessment in relation to person centred care and staffing.”

“However, improvements were still needed in relation to safe care and treatment and governance. The provider remained in breach of these legal regulations.”

“People were at increased risk as the provider had not assessed or effectively managed all risks to people. While the service’s governance systems had identified areas for improvement, they had not been effective in ensuring the improvements were made in a timely manner.”

“However, staff were trained in supporting autistic people and people with a learning disability at a level appropriate to their role. Staff interaction with people had improved.”

“Staff felt the service being provided to people was improving. Their comments included, “Overall I would like to tell you things have really improved” and “The home has definitely improved, the atmosphere and communication is better.””

“We have asked the provider for an action plan in response to the concerns found at this assessment.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 4 November 2020, not rated

Inspected 29 July 2019, rated Good

Inspected 29 November 2016, rated Good

Frequently asked questions

What services does Birnbeck House – Care Home Learning Disabilities provide?

Birnbeck House – Care Home Learning Disabilities is registered with the Care Quality Commission to provide personal care.

Which local authority is Birnbeck House – Care Home Learning Disabilities registered in?

Birnbeck House – Care Home Learning Disabilities is registered in the North Somerset local authority area.

What is Birnbeck House – Care Home Learning Disabilities's CQC rating?

Birnbeck House – Care Home Learning Disabilities is rated Requires improvement by the Care Quality Commission (report published 31 March 2026). The full CQC inspection report is available at cqc.org.uk/location/1-120089502.

Who owns Birnbeck House – Care Home Learning Disabilities?

Birnbeck House – Care Home Learning Disabilities is operated by Leonard Cheshire Disability.

When was Birnbeck House – Care Home Learning Disabilities last inspected?

The Care Quality Commission published its latest report on Birnbeck House – Care Home Learning Disabilities on 31 March 2026.

Where is Birnbeck House – Care Home Learning Disabilities located?

Birnbeck House – Care Home Learning Disabilities is located in Weston Super Mare, United Kingdom.

When did Birnbeck House – Care Home Learning Disabilities register with CQC?

Birnbeck House – Care Home Learning Disabilities first registered on 12 January 2011.

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Location

2 St Pauls Road, Weston Super Mare, Somerset, BS23 4AFOpen in Google Maps

Home-care agencies near Weston Super Mare

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Information disclaimer. Information regarding Birnbeck House – Care Home Learning Disabilities is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.