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Unclaimed listing CQC record · synced 13 October 2026

Anchor Trust (The Laureates)

Shakespeare Road, Guiseley, Leeds, West Yorkshire, LS20 9BJ · View on map

This is the agency's office. Care is delivered in clients' own homes.

Personal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 26 March 2026

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since September 2012.
  • Supports: older people (65+) and adults under 65
  • Local authority: Leeds
  • Registered manager: Claire Alison Reed
  • Run by: Anchor Hanover Group

The inspection record

Rated Good overall. Report published 26 March 2026.

“Date of assessment: 11 February to 25 February 2026. Anchor Trust (The Laureates) provides a personal care service to people living at The Laureates retirement property. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where personal care is provided, we also consider any wider social care provided. The domiciliary care office was located in the same building as the apartments. The service had a registered manager in place. At the time of our assessment, 17 people were receiving regulated activities and support. The assessment was triggered due to the age of the previous rating.”

“People were protected from avoidable harm and experienced continuity of safe and well organised care. Staff followed clear processes for managing incidents, learning from events and updating practice, supported by regular communication such as meetings and reflective practice sessions.”

Show the full assessment summaryHide the rest of the summary

“Care delivery was underpinned by thorough assessment and review, including preadmission assessments, monthly monitoring, and involvement of external professionals to support joined- up- care planning and safe transitions between services. Staff were safely recruited, trained, and supported through supervision, team meetings and an open culture that promoted feedback and improvement.”

“Governance arrangements were robust, with regular audits feeding into an overarching action plan and good management oversight. The service demonstrated strong partnership working, effective communication with professionals and a commitment to continuous learning and improvement. Leaders were described as approachable, supportive and aligned with the organisation's values, contributing to a positive and inclusive culture within the service.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 6 October 2017, rated Good

Inspected 10 September 2015, rated Good

Frequently asked questions

What services does Anchor Trust (The Laureates) provide?

Anchor Trust (The Laureates) is registered with the Care Quality Commission to provide personal care.

Which local authority is Anchor Trust (The Laureates) registered in?

Anchor Trust (The Laureates) is registered in the Leeds local authority area.

What is Anchor Trust (The Laureates)'s CQC rating?

Anchor Trust (The Laureates) is rated Good by the Care Quality Commission (report published 26 March 2026). The full CQC inspection report is available at cqc.org.uk/location/1-126242468.

Who is the registered manager at Anchor Trust (The Laureates)?

The registered manager is Claire Alison Reed.

Who owns Anchor Trust (The Laureates)?

Anchor Trust (The Laureates) is operated by Anchor Hanover Group.

When was Anchor Trust (The Laureates) last inspected?

The Care Quality Commission published its latest report on Anchor Trust (The Laureates) on 26 March 2026.

Where is Anchor Trust (The Laureates) located?

Anchor Trust (The Laureates) is located in Leeds, United Kingdom.

When did Anchor Trust (The Laureates) register with CQC?

Anchor Trust (The Laureates) first registered on 11 September 2012.

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Location

Shakespeare Road, Guiseley, Leeds, West Yorkshire, LS20 9BJOpen in Google Maps

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Information disclaimer. Information regarding Anchor Trust (The Laureates) is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.