Weavers Court Care Home

“At the time of the assessment, the manager was in the process of registering with the Care Quality Commission.”

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“Staff had received safeguarding training and understood their responsibilities. The provider’s quality assurance arrangements monitored the quality of care and people’s experience through its internal auditing processes. However, there was one instance where a safeguarding concern had not been reported promptly or appropriately to families and external professionals. This was discussed with the management team, who had completed an investigation and identified lessons learned.”

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“Medicines were managed safely. Staff had completed relevant training and competency assessments.”

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“Staff and the management team treated people with kindness, empathy, and compassion, and respected their privacy and dignity.”

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“The provider ensured there were enough qualified, skilled, and experienced staff, who received effective support, supervision, and ongoing development. The provider was open and transparent throughout the assessment.”

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“Portable Appliance Testing (PAT) was out of date during the visit, but the provider ensured this was completed within 48 hours. All other maintenance checks were up to date and in place.”

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“The home was clean, tidy, and had a homely feel.”

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