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Unclaimed listing CQC record · synced 12 October 2026

The Willows Nursing Home

31, 33 & 35 Osterley Park Road, Southall, Middlesex, UB2 4BN · View on map

Nursing Dementia CareCaring for adults over 65 yrsDementia
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 19 September 2024

Beds
31
CQC rating
Good
Registered
2011

The Willows Nursing Home

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Overview

Key facts

Beds31

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Report published 19 September 2024

SafeGood
EffectiveGood
CaringGood
ResponsiveGood
Well-ledGood

“The assessment started on 22 August 2024 and ended on 31 August 2024. We carried out an unannounced visit to the service on 29 August 2024.”

“The Willows Nursing Home is a care home for up to 28 older people. At the time of our assessment, 24 people were living at the home.”

Show the full assessment summaryHide the rest of the summary

“The rating at the last inspection, (published 28 October 2022) was good.”

“The assessment took place to follow up on concerns others had shared with us about the negative impact and safety concerns due to building works that were taking place.”

“We found that the provider had addressed the safety concerns and had worked with other professionals to help make sure the impact on people using the service was minimised.”

“We have rated the service good and found they were meeting the required standards. We found some improvements were needed to records, and some processes. We discussed these with the registered manager, and they told us they were taking action to make the improvements.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 19 SEPTEMBER 2024 · CQC LOCATION ID 1-135306607 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

20 Jan 2011

Registered with CQC

The Willows Nursing Home entered the official register.

19 September 2024

Rated Good overall

Report published 19 September 2024 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 11 October 2022, rated Good

Inspected 27 October 2021, rated Requires improvement

Inspected 16 February 2021, rated Requires improvement

Inspected 21 March 2019, rated Requires improvement

Inspected 20 March 2018, rated Requires improvement

Inspected 24 July 2017, rated Good

Inspected 11 March 2015, rated Good

Registration details

Registration statusActive
Registered20 January 2011
Registered managerMr Frenklin Ashirvad Khedia
Council areaEaling Southall
Integrated care boardNHS North West London Integrated Care Board
Client groupOlder Adults

Location

31, 33 & 35 Osterley Park Road, Southall, Middlesex, UB2 4BNOpen in Google Maps

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Frequently asked questions

What types of care is The Willows Nursing Home registered for?

The Willows Nursing Home is registered with the Care Quality Commission (CQC) to provide Nursing Dementia Care. Listed specialisms include Caring for adults over 65 yrs and Dementia.

How many Rooms does The Willows Nursing Home have?

There are 31 Single Rooms.

What is The Willows Nursing Home's CQC rating?

The Willows Nursing Home is rated Good by the Care Quality Commission (report published 19 September 2024). The full CQC inspection report is available at cqc.org.uk/location/1-135306607.

How many beds does The Willows Nursing Home have?

The Willows Nursing Home is registered for 31 beds.

Who is the registered manager at The Willows Nursing Home?

The registered manager is Mr Frenklin Ashirvad Khedia.

When was The Willows Nursing Home last inspected?

The Care Quality Commission published its latest report on The Willows Nursing Home on 19 September 2024.

Where is The Willows Nursing Home located?

The Willows Nursing Home is located in Southall, United Kingdom.

When did The Willows Nursing Home register with CQC?

The Willows Nursing Home first registered on 20 January 2011.

How Southall compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to The Willows Nursing Home.

6 rated Good or better
Good or better Below Good

Care homes near Southall

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Information disclaimer. Information regarding The Willows Nursing Home is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.