The Oaks
904 Sidcup Road, New Eltham, London, SE9 3PW · View on map
Overview
Key facts
The inspection record
Overall
Good
Report published 21 January 2025
“The Oaks is a residential care home providing personal and nursing care to up to 113 people. The service provides support to older people, people living with dementia and people with mental health needs. At the time of our assessment there were 61 people using the service.”
“At our last inspection of the service (published 11 January 2024). The overall rating for the service was 'Inadequate' and the service was placed into 'special measures' from September 2023. We identified breaches in relation to nutrition and hydration, person-centred care, safe care and treatment, staff training and good governance.”
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“We carried out this assessment to check whether improvements had been made. We found that significant improvements had been made at the service. The provider demonstrated improvements have been made. It is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in special measures.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
The Oaks entered the official register.
Rated Good overall
Report published 21 January 2025 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 28 September 2023, rated Inadequate
Inspected 18 November 2020, not rated
Inspected 16 June 2018, rated Good
Inspected 22 August 2017, rated Requires improvement
Inspected 5 May 2017, rated Requires improvement
Inspected 29 July 2016, rated Good
Inspected 26 May 2015, rated Requires improvement
Registration details
Location
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Frequently asked questions
What types of care is The Oaks registered for?
The Oaks is registered with the Care Quality Commission (CQC) to provide Dementia Care, Nursing Care and Nursing Dementia Care. Listed specialisms include Mental Health, Physical disabilities and Sensory impairment.
How many Rooms does The Oaks have?
There are 113 Single Rooms.
What is The Oaks's CQC rating?
The Oaks is rated Good by the Care Quality Commission (report published 21 January 2025). The full CQC inspection report is available at cqc.org.uk/location/1-11212018349.
How many beds does The Oaks have?
The Oaks is registered for 113 beds.
Who is the registered manager at The Oaks?
The registered manager is Mrs Veronica Anne Dickinson.
When was The Oaks last inspected?
The Care Quality Commission published its latest report on The Oaks on 21 January 2025.
Where is The Oaks located?
The Oaks is located in London, United Kingdom.
When did The Oaks register with CQC?
The Oaks first registered on 18 October 2021.
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Information disclaimer. Information regarding The Oaks is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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