St Ann's Lodge 2
3 Lyndhurst Drive, New Malden, Surrey, KT3 5LL · View on map
Overview
Key facts
The inspection record
Overall
Good
Report published 7 August 2025
“This assessment took place between 8 July and 14 July 2025. St Ann’s Lodge 2 is a care home providing personal care to people with a learning disability and/or autistic people. At the time of our assessment there were 6 people using the service. The service also provides care and support to people living in a separate supported living setting and is registered as a domiciliary care agency to provide personal care to people living in their own homes. We have undertaken a separate assessment of the supported living setting, details of which can be found on the Care Quality Commission (CQC) website at www.cqc.org.uk. The domiciliary care part of the service was not operating at the time of our assessment.”
“We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”
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“People were protected and kept safe. Risks to people were managed well. Staff were provided with regular and relevant training to help them meet people’s needs. They were supported by managers to continuously improve and develop in their role. There were enough staff to meet people’s needs. Recruitment practice was safe and only suitable staff were employed by the service.”
“People were involved in assessments of their needs and received care and support tailored to meet these. Staff made sure people understood their care and supported them to give their informed consent.”
“People were supported to have choice and control and to maintain their independence. People received fair and equal treatment. Staff understood people’s rights and how these should be met.”
“Governance systems were in place to assess, monitor and review the safety and quality of the care and support provided to people. However, these were not always effective because managers had not sent information they were required to do so, to CQC, without delay. Managers took immediate action after our site visit to make sure appropriate measures were in place to support timely reporting of information to CQC.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
St Ann's Lodge 2 entered the official register.
Rated Good overall
Report published 7 August 2025 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 12 July 2018, rated Good
Inspected 6 February 2016, rated Good
Registration details
Location
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Frequently asked questions
What types of care is St Ann's Lodge 2 registered for?
St Ann's Lodge 2 is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care. Listed specialisms include Learning disabilities, Mental Health, Physical disabilities and Sensory impairment.
How many Rooms does St Ann's Lodge 2 have?
There are 6 Single Rooms.
What is St Ann's Lodge 2's CQC rating?
St Ann's Lodge 2 is rated Good by the Care Quality Commission (report published 7 August 2025). The full CQC inspection report is available at cqc.org.uk/location/1-107071905.
How many beds does St Ann's Lodge 2 have?
St Ann's Lodge 2 is registered for 6 beds.
Who is the registered manager at St Ann's Lodge 2?
The registered manager is Mr Leslie Peter Fernando.
When was St Ann's Lodge 2 last inspected?
The Care Quality Commission published its latest report on St Ann's Lodge 2 on 7 August 2025.
Where is St Ann's Lodge 2 located?
St Ann's Lodge 2 is located in New Malden, United Kingdom.
When did St Ann's Lodge 2 register with CQC?
St Ann's Lodge 2 first registered on 22 December 2010.
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Information disclaimer. Information regarding St Ann's Lodge 2 is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.