St Ann's Lodge 1

“This assessment took place between 4 Nov and 11 Nov 2024. St Ann’s Lodge 1 is a care home providing personal care to people with a learning disability and/or autistic people. At the time of our assessment there were 6 people using the service. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. Right support: People were protected from the risk of abuse. Risks to people were assessed and managed well. There were enough staff to support people to take part in activities that were important to them. Staff received relevant training to meet people’s needs. Recruitment practice was safe. The safety of the environment and equipment was regularly checked and infection risks were managed well. People were supported to have maximum choice and control of their lives. Staff supported them in the least restrictive way possible and in their best interests. Medicines administration arrangements had been improved and people received their medicines as prescribed. The provider was no longer in breach of regulation. Right care: Staff provided people with safe, high quality care in line with the provider’s vision for the service. People’s care and support was centred on them and their individual needs. Right culture: An experienced and knowledgeable senior staff team managed the service. They checked the quality and safety of the service regularly and made sure people received appropriate care. Staff were valued and supported and the provider promoted a fair and inclusive workplace. People and staff were encouraged to be open and raise concerns and these were listened to. There was a culture of continuous improvement. Staff worked with partners to help people achieve positive outcomes.”