Sandtoft Care Home

“The home was consistently clean, well-maintained and safe. Environmental risks were identified and managed effectively. People were protected from abuse, neglect and discrimination. People’s medicines were managed and handled safely.”

“Recruitment processes were robust, and staff received regular training and ongoing support. When people needed input from health and social care professionals, staff made sure this happened promptly. Staff promoted people’s privacy, dignity and independence. There was a positive and supportive culture where staff well-being was valued. This contributed to a stable and motivated team. The registered manager had good oversight of the home, responded well to feedback, and was committed to continuous improvement for the benefit of people living there.  ”