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Unclaimed listing CQC record · synced 12 October 2026

Hoylake Cottage

Southworth House, Birkenhead Road, Hoylake, Merseyside, CH47 5AQ · View on map

Dementia CareNursing CareNursing Dementia Care
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 22 September 2026

Beds
62
CQC rating
Good
Registered
2011
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Overview

Key facts

Beds62

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Report published 22 September 2026

SafeGood
EffectiveGood
CaringGood
ResponsiveGood
Well-ledGood

“Date of assessment: 13 August to 4 September 2026. Hoylake Cottage is a residential care home providing nursing and personal care for a maximum of 62 people. At the time of our assessment, 60 people were living at the service, some of whom were living with dementia.”

“Some improvements were identified with regards to the records maintained by staff and to ensure people enjoyed the same standard of dining experience across the service. The provider had governance systems in place and committed to strengthening these processes to drive improvements in this area.”

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“Detailed assessments were undertaken when people moved into the service and personalised care plans were developed which guided staff to mitigate risk and deliver good person-centred support. Staff worked well as a team and felt supported and valued by the leadership team. The registered manager was receptive to all feedback we provided and was demonstrably committed to delivering good care.”

“Systems were in place to ensure people received their medicines as prescribed and were supported to access healthcare and other specialist services. Staff worked with other professionals and organisations to ensure positive outcomes were achieved for people.”

“Staff were recruited appropriately, understood people’s needs and received the training they needed to support people safely and effectively.”

“The environment was clean and well maintained. A programme of refurbishment was underway.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 22 SEPTEMBER 2026 · CQC LOCATION ID 1-110278022 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

11 Jan 2011

Registered with CQC

Hoylake Cottage entered the official register.

22 September 2026

Rated Good overall

Report published 22 September 2026 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 8 January 2021, not rated

Inspected 5 August 2020, not rated

Inspected 6 December 2016, rated Requires improvement

Inspected 27 October 2015, not rated

Inspected 13 August 2015, rated Requires improvement

Registration details

Registration statusActive
Registered11 January 2011
Registered managerMrs Elizabeth Ann Burrell, Mrs Emma Lesley Mathison, Mrs Elizabeth Ann Burrell, Mrs Emma Lesley Mathison
Council areaWirral West
Integrated care boardNHS Cheshire and Merseyside Integrated Care Board
Client groupOlder Adults

Location

Southworth House, Birkenhead Road, Hoylake, Merseyside, CH47 5AQOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is Hoylake Cottage registered for?

Hoylake Cottage is registered with the Care Quality Commission (CQC) to provide Dementia Care, Nursing Care and Nursing Dementia Care.

How many Rooms does Hoylake Cottage have?

There are 62 Single Rooms.

What is Hoylake Cottage's CQC rating?

Hoylake Cottage is rated Good by the Care Quality Commission (report published 22 September 2026). The full CQC inspection report is available at cqc.org.uk/location/1-110278022.

How many beds does Hoylake Cottage have?

Hoylake Cottage is registered for 62 beds.

Who is the registered manager at Hoylake Cottage?

The registered manager is Mrs Elizabeth Ann Burrell, Mrs Emma Lesley Mathison, Mrs Elizabeth Ann Burrell, Mrs Emma Lesley Mathison.

When was Hoylake Cottage last inspected?

The Care Quality Commission published its latest report on Hoylake Cottage on 22 September 2026.

Where is Hoylake Cottage located?

Hoylake Cottage is located in Hoylake, United Kingdom.

When did Hoylake Cottage register with CQC?

Hoylake Cottage first registered on 11 January 2011.

How Hoylake compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Hoylake Cottage.

3 rated Good or better
3
Good or better Below Good

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Information disclaimer. Information regarding Hoylake Cottage is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.