Hoylake Cottage
Southworth House, Birkenhead Road, Hoylake, Merseyside, CH47 5AQ · View on map
Overview
Key facts
The inspection record
Overall
Good
Report published 22 September 2026
“Date of assessment: 13 August to 4 September 2026. Hoylake Cottage is a residential care home providing nursing and personal care for a maximum of 62 people. At the time of our assessment, 60 people were living at the service, some of whom were living with dementia.”
“Some improvements were identified with regards to the records maintained by staff and to ensure people enjoyed the same standard of dining experience across the service. The provider had governance systems in place and committed to strengthening these processes to drive improvements in this area.”
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“Detailed assessments were undertaken when people moved into the service and personalised care plans were developed which guided staff to mitigate risk and deliver good person-centred support. Staff worked well as a team and felt supported and valued by the leadership team. The registered manager was receptive to all feedback we provided and was demonstrably committed to delivering good care.”
“Systems were in place to ensure people received their medicines as prescribed and were supported to access healthcare and other specialist services. Staff worked with other professionals and organisations to ensure positive outcomes were achieved for people.”
“Staff were recruited appropriately, understood people’s needs and received the training they needed to support people safely and effectively.”
“The environment was clean and well maintained. A programme of refurbishment was underway.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
Hoylake Cottage entered the official register.
Rated Good overall
Report published 22 September 2026 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 8 January 2021, not rated
Inspected 5 August 2020, not rated
Inspected 6 December 2016, rated Requires improvement
Inspected 27 October 2015, not rated
Inspected 13 August 2015, rated Requires improvement
Registration details
Location
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Frequently asked questions
What types of care is Hoylake Cottage registered for?
Hoylake Cottage is registered with the Care Quality Commission (CQC) to provide Dementia Care, Nursing Care and Nursing Dementia Care.
How many Rooms does Hoylake Cottage have?
There are 62 Single Rooms.
What is Hoylake Cottage's CQC rating?
Hoylake Cottage is rated Good by the Care Quality Commission (report published 22 September 2026). The full CQC inspection report is available at cqc.org.uk/location/1-110278022.
How many beds does Hoylake Cottage have?
Hoylake Cottage is registered for 62 beds.
Who is the registered manager at Hoylake Cottage?
The registered manager is Mrs Elizabeth Ann Burrell, Mrs Emma Lesley Mathison, Mrs Elizabeth Ann Burrell, Mrs Emma Lesley Mathison.
When was Hoylake Cottage last inspected?
The Care Quality Commission published its latest report on Hoylake Cottage on 22 September 2026.
Where is Hoylake Cottage located?
Hoylake Cottage is located in Hoylake, United Kingdom.
When did Hoylake Cottage register with CQC?
Hoylake Cottage first registered on 11 January 2011.
How Hoylake compares
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Information disclaimer. Information regarding Hoylake Cottage is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.