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Unclaimed listing CQC record · synced 12 October 2026

Ridgeway Residential Home

Salcombe Hill Road, Sidmouth, Devon, EX10 8JR · View on map

Residential Care
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective Good carried forwardCaring GoodResponsive GoodWell-led Good carried forward

Report published 13 January 2025

Beds
15
CQC rating
Good
Registered
2011
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Overview

Key facts

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Report published 13 January 2025

SafeGood
EffectiveGood carried forward
CaringGood
ResponsiveGood
Well-ledGood carried forward

“Ridgeway Residential Home provides personal care for up to 15 people over retirement age who may be living with dementia or may have a physical disability. It does not provide nursing care. At the time of this inspection there were 12 people living at the service.”

“We looked at 3 key question areas (safe, caring and responsive) and 5 quality statements: safeguarding, involving people to manage risks, safe and effective staffing, independence, choice and control, and equity in experiences and outcomes.”

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“We met with all the people living at the service and spoke to 9 about their experience of this service. We spoke with one relative during our visit and had feedback from 2 others.”

“We had feedback from 2 visiting health and social care professionals. We spoke to 6 staff members including the registered manager, the provider, and care ancillary staff during the site visit. We received written feedback from 3 other staff. We observed care and support in communal areas and reviewed 3 people’s care plans and 2 staff recruitment records, as well as general records for the service. These included staff training records, meeting records, policies and procedures and audits.”

“We carried out our onsite inspection on 13 September 2024. Inspection activity started on 2 September 2024 and ended on 25 September 2024. The site visit was unannounced.”

“The rating at our last inspection (published 11 January 2018) was good. The overall rating for this service remains good.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 13 JANUARY 2025 · CQC LOCATION ID 1-110174501 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

12 Jan 2011

Registered with CQC

Ridgeway Residential Home entered the official register.

13 January 2025

Rated Good overall

Report published 13 January 2025 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 4 April 2017, rated Good

Inspected 18 December 2015, rated Requires improvement

Registration details

Registration statusActive
Registered12 January 2011
Registered managerMrs Marta Hiscox
Council areaHoniton and Sidmouth
Integrated care boardNHS Devon Integrated Care Board
Client groupOlder Adults

Location

Salcombe Hill Road, Sidmouth, Devon, EX10 8JROpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is Ridgeway Residential Home registered for?

Ridgeway Residential Home is registered with the Care Quality Commission (CQC) to provide Residential Care.

How many Rooms does Ridgeway Residential Home have?

There are 15 Single Rooms.

What is Ridgeway Residential Home's CQC rating?

Ridgeway Residential Home is rated Good by the Care Quality Commission (report published 13 January 2025). The full CQC inspection report is available at cqc.org.uk/location/1-110174501.

How many beds does Ridgeway Residential Home have?

Ridgeway Residential Home is registered for 15 beds.

Who is the registered manager at Ridgeway Residential Home?

The registered manager is Mrs Marta Hiscox.

When was Ridgeway Residential Home last inspected?

The Care Quality Commission published its latest report on Ridgeway Residential Home on 13 January 2025.

Where is Ridgeway Residential Home located?

Ridgeway Residential Home is located in Sidmouth, United Kingdom.

When did Ridgeway Residential Home register with CQC?

Ridgeway Residential Home first registered on 12 January 2011.

How Sidmouth compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Ridgeway Residential Home.

6 rated Good or better
Good or better Below Good

Care homes near Sidmouth

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Information disclaimer. Information regarding Ridgeway Residential Home is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.