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Unclaimed listing CQC record · synced 12 October 2026

Ridgemount

The Horseshoe, Banstead, Surrey, SM7 2BQ · View on map

Dementia CareResidential Care
Regulated by CQC · England Full report ↗
Requires improvement Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is not performing as well as it should and we have told the service how it must improve.” Read the CQC report

Safe GoodEffective Good carried forwardCaring GoodResponsive Requires improvement carried forwardWell-led Requires improvement

Report published 2 September 2024

Beds
66
CQC rating
Requires improvement
Registered
2010

Ridgemount

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Overview

Key facts

Beds66

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Requires improvement

Report published 2 September 2024

SafeGood
EffectiveGood carried forward
CaringGood
ResponsiveRequires improvement carried forward
Well-ledRequires improvement

“Dates of assessment 12 June to 26 June 2024. Ridgemount provides residential care and support to people within a residential setting in Banstead Surrey. Ridgemount is one of a group of homes owned by a national provider, Anchor Hanover Group. This assessment was prompted by information of concern received by CQC and the length of time since this service was last inspected. Concerns raised included staff shortages; poor staff deployment within the home and unsafe moving and handling. The rating at our last inspection (published 20 August 2021) was requires improvement. At this assessment, we reviewed 9 quality statements in Safe, Caring and Well-led only. The rating did not change and remains requires improvement.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 2 SEPTEMBER 2024 · CQC LOCATION ID 1-126242742 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

25 Nov 2010

Registered with CQC

Ridgemount entered the official register.

2 September 2024

Rated Requires improvement overall

Report published 2 September 2024 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 29 June 2021, rated Requires improvement

Inspected 18 July 2019, rated Good

Inspected 18 May 2018, rated Requires improvement

Inspected 18 May 2017, rated Good

Inspected 7 May 2015, rated Good

Registration details

Registration statusActive
Registered25 November 2010
Registered managerMrs Evelyn Korkor Tetteh
Council areaReigate
Integrated care boardNHS Surrey Heartlands Integrated Care Board
Client groupOlder Adults

Location

The Horseshoe, Banstead, Surrey, SM7 2BQOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is Ridgemount registered for?

Ridgemount is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care.

How many Rooms does Ridgemount have?

There are 66 Single Rooms.

What is Ridgemount's CQC rating?

Ridgemount is rated Requires improvement by the Care Quality Commission (report published 2 September 2024). The full CQC inspection report is available at cqc.org.uk/location/1-126242742.

How many beds does Ridgemount have?

Ridgemount is registered for 66 beds.

Who is the registered manager at Ridgemount?

The registered manager is Mrs Evelyn Korkor Tetteh.

When was Ridgemount last inspected?

The Care Quality Commission published its latest report on Ridgemount on 2 September 2024.

Where is Ridgemount located?

Ridgemount is located in Banstead, United Kingdom.

When did Ridgemount register with CQC?

Ridgemount first registered on 25 November 2010.

How Banstead compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Ridgemount.

6 rated Good or better
Good or better Below Good

Care homes near Banstead

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Information disclaimer. Information regarding Ridgemount is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.