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Unclaimed listing CQC record · synced 12 October 2026

Greenacres

The Horseshoe, Banstead, Surrey, SM7 2BQ · View on map

Dementia CareResidential Care
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective Good carried forwardCaring Good carried forwardResponsive Good carried forwardWell-led Good

Report published 19 September 2024

Beds
63
CQC rating
Good
Registered
2010

Greenacres

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Overview

Key facts

Beds63

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Report published 19 September 2024

SafeGood
EffectiveGood carried forward
CaringGood carried forward
ResponsiveGood carried forward
Well-ledGood

“Date of assessment 26 June to 16 July 2024. Greenacres provides residential care and support to people within a residential setting in Banstead Surrey. Greenacres is one of a group of homes owned by a national provider, Anchor Hanover Group. The service provides support for up to 63 people, many of whom are living with dementia, physical disabilities, older age and frailty. This assessment was prompted by information of concern received by CQC and the length of time since this service was last inspected. Concerns raised included increased number of falls; risk management; safe environments and delays in reporting incidents. At this assessment, we reviewed 6 quality statements in Safe and Well-led only. The rating did not change and remains good.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 19 SEPTEMBER 2024 · CQC LOCATION ID 1-126240545 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

25 Nov 2010

Registered with CQC

Greenacres entered the official register.

19 September 2024

Rated Good overall

Report published 19 September 2024 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 25 November 2019, rated Good

Inspected 8 May 2018, rated Requires improvement

Inspected 20 December 2016, rated Requires improvement

Inspected 25 March 2015, rated Requires improvement

Registration details

Registration statusActive
Registered25 November 2010
Registered managerMrs Sue-Ellen Streeter
Council areaReigate
Integrated care boardNHS Surrey Heartlands Integrated Care Board
Client groupOlder Adults

Location

The Horseshoe, Banstead, Surrey, SM7 2BQOpen in Google Maps

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Frequently asked questions

What types of care is Greenacres registered for?

Greenacres is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care.

How many Rooms does Greenacres have?

There are 63 Single Rooms.

What is Greenacres's CQC rating?

Greenacres is rated Good by the Care Quality Commission (report published 19 September 2024). The full CQC inspection report is available at cqc.org.uk/location/1-126240545.

How many beds does Greenacres have?

Greenacres is registered for 63 beds.

Who is the registered manager at Greenacres?

The registered manager is Mrs Sue-Ellen Streeter.

When was Greenacres last inspected?

The Care Quality Commission published its latest report on Greenacres on 19 September 2024.

Where is Greenacres located?

Greenacres is located in Banstead, United Kingdom.

When did Greenacres register with CQC?

Greenacres first registered on 25 November 2010.

How Banstead compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Greenacres.

5 rated Good or better
1
Good or better Below Good

Care homes near Banstead

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Information disclaimer. Information regarding Greenacres is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.