North Downs Villa
19 Elmwood Road, Croydon, Surrey, CR0 2SN · View on map
Overview
Key facts
The inspection record
Overall
Good
Report published 10 October 2024
“North Downs Villa is a residential care home providing personal care for up to 10 people with mental health needs.”
“We conducted this unannounced on-site assessment of the service on 30 May 2024. The team who conducted the inspection consisted of 2 inspectors.”
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“We looked at all 5 key questions and the associated quality statements during this assessment. We found the provider had met the breaches from the previous inspection including safeguarding people, staffing, managing risk, person centred care and dignity and respect. However, we found a new breach in relation to risk and a continued breach of good governance.”
“The negative comments above notwithstanding, we found the registered manager was aware of the areas that needed to improve and had begun taking action to address those issues. Staff and managers understood their duty to safeguard people from abuse and protect them from harm. There were enough staff on duty to support people and meet their needs.”
“Staff supported people to participate in meaningful activities and treated people with respect, dignity and compassion. Staff supported people to be as independent as possible.”
“The provider worked in partnership with external health and social care professionals and bodies to support people in moving to new services.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
North Downs Villa entered the official register.
Rated Good overall
Report published 10 October 2024 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 29 September 2023, rated Inadequate
Inspected 17 September 2020, rated Requires improvement
Inspected 7 August 2019, rated Requires improvement
Inspected 20 December 2018, rated Requires improvement
Inspected 6 July 2018, rated Requires improvement
Inspected 19 February 2018, rated Requires improvement
Inspected 5 January 2016, rated Good
Registration details
Location
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Frequently asked questions
What types of care is North Downs Villa registered for?
North Downs Villa is registered with the Care Quality Commission (CQC) to provide Residential Care. Listed specialisms include Learning disabilities and Mental Health.
How many Rooms does North Downs Villa have?
There are 10 Single Rooms.
What is North Downs Villa's CQC rating?
North Downs Villa is rated Good by the Care Quality Commission (report published 10 October 2024). The full CQC inspection report is available at cqc.org.uk/location/1-316611052.
How many beds does North Downs Villa have?
North Downs Villa is registered for 10 beds.
When was North Downs Villa last inspected?
The Care Quality Commission published its latest report on North Downs Villa on 10 October 2024.
Where is North Downs Villa located?
North Downs Villa is located in Croydon, United Kingdom.
When did North Downs Villa register with CQC?
North Downs Villa first registered on 21 December 2011.
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Information disclaimer. Information regarding North Downs Villa is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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