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Unclaimed listing CQC record · synced 12 October 2026

Lowgate Care Home

Roseberry Care Centres GB Limited, Lowgate, Hexham, Northumberland, NE46 2NN · View on map

Dementia CareNursing CareNursing Dementia Care
Regulated by CQC · England Full report ↗
Requires improvement Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is not performing as well as it should and we have told the service how it must improve.” Read the CQC report

Safe Requires improvementEffective GoodCaring GoodResponsive GoodWell-led Requires improvement

Report published 28 April 2025

Beds
42
CQC rating
Requires improvement
Registered
2011

Lowgate Care Home

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Overview

Lowgate Care Home is located in Hexham, Northumberland, NE46 2NN. The home is registered to accommodate up to 42 residents seeking dementia, nursing, or nursing dementia care.

The home provides Dementia Care, Nursing Care, and Nursing Dementia Care services.

Key facts

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Requires improvement

Report published 28 April 2025

SafeRequires improvement
EffectiveGood
CaringGood
ResponsiveGood
Well-ledRequires improvement

“Date of Assessment: 11 February 2025 to 20 February 2025. Lowgate Care Home is a residential care home providing nursing and personal care for up to 42 people who have physical and mental health conditions. At the time of the inspection 39 people used the service.”

“We found 2 breaches of regulations in relation to medicines and quality assurance systems.”

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“The service had recently gone through several management changes, including the appointment of a new manager. The management team had already identified some poor practices and concerns. Although work had started to improve some of the issues we found, all issues needed to be addressed, and all improvements made needed to be fully embedded and monitored over time.”

“There was enough staff to meet people’s needs. Staff were kind and compassionate. Some of the staff team told us they had been distressed by the departure of key members of staff last year due to financial irregularities. There was no current registered manager at the service but arrangements to address this were taking place.”

“We have asked the provider for an action plan in response to the concerns found at this assessment.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 28 APRIL 2025 · CQC LOCATION ID 1-152415406 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

14 Feb 2011

Registered with CQC

Lowgate Care Home entered the official register.

28 April 2025

Rated Requires improvement overall

Report published 28 April 2025 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 7 January 2022, not rated

Inspected 20 March 2018, rated Good

Inspected 20 January 2016, rated Good

Registration details

Registration statusActive
Registered14 February 2011
Council areaHexham
Integrated care boardNHS North East and North Cumbria Integrated Care Board
Client groupOlder Adults

Location

Roseberry Care Centres GB Limited, Lowgate, Hexham, Northumberland, NE46 2NNOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is Lowgate Care Home registered for?

Lowgate Care Home is registered with the Care Quality Commission (CQC) to provide Dementia Care, Nursing Care and Nursing Dementia Care.

How many Rooms does Lowgate Care Home have?

There are 42 Single Rooms.

What is Lowgate Care Home's CQC rating?

Lowgate Care Home is rated Requires improvement by the Care Quality Commission (report published 28 April 2025). The full CQC inspection report is available at cqc.org.uk/location/1-152415406.

How many beds does Lowgate Care Home have?

Lowgate Care Home is registered for 42 beds.

When was Lowgate Care Home last inspected?

The Care Quality Commission published its latest report on Lowgate Care Home on 28 April 2025.

Where is Lowgate Care Home located?

Lowgate Care Home is located in Hexham, United Kingdom.

When did Lowgate Care Home register with CQC?

Lowgate Care Home first registered on 14 February 2011.

How Hexham compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Lowgate Care Home.

5 rated Good or better
1
Good or better Below Good

Care homes near Hexham

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Information disclaimer. Information regarding Lowgate Care Home is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.