Kelstone Court Nursing Home

“This was the first inspection of the service since it registered under a new provider.”

“Based on the findings of this assessment the service has been rated Good.”

“There was a culture of learning from incidents and accidents that took place. Staff recruitment practices were thorough and staff received appropriate induction and training which helped them to support people in a competent way. The provider managed identified risks to people, including those in relation to medicines and infection.”

“People’s needs were assessed before they began to use the service and the provider supported them with regards to their ongoing health and support needs.”

“Staff were caring and treated people with dignity and respect. People were supported to take part in a range of activities and were encouraged to maintain family and friends’ relationships.”

“The management of the service was consistent and stable, feedback from staff indicated that the service was managed well.”