Jaytee Care Demi House

“We assessed the service against ‘Right support, right care, right culture’. This guidance supported judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choice, independence and access to local communities that most people take for granted.”

“The provider had systems in place to assess risks to people using the service and engaged with other professionals as required. Safeguarding processes were in place and there were systems to learn when things went wrong. Checks were carried out on the environment and there were processes in place to minimise the risk of cross infection. Staff were recruited safely, received an induction and training for their role. There was enough staff in place to meet people’s needs safely and medicines were administered safely. The culture at the home was positive and leaders had systems in place to ensure the home was safe and risks were minimised. Staff understood how to raise concerns and could describe how they would use a whistleblowing policy if needed. The provider had systems in place to support staff, and they had a policy relating to equality and diversity.”