Highfields Nursing Home

“Highfields Nursing Home was last rated requires improvement (published 10 January 2024). The report was published following CQC’s old inspection approach using key lines of enquiry (KLOEs), prompts and ratings characteristics. This assessment has been completed following the Care Quality Commission (CQC) new approach to assessment; Single Assessment Framework (SAF). We assessed a total of 22 quality statements from the safe, effective, and well-led key questions and found some areas of concern, which the management team responded to immediately to provide us with assurance. We also found areas of improvement since our last inspection of the service. The scores for these areas have been combined with scores based on the key question ratings from the last inspection. This assessment did not cover all parts of our Single Assessment Framework; therefore, we have only updated scores and ratings for those areas which we have assessed. We will carry out future assessments to cover other parts of the Framework and will update our website with our findings.”