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Unclaimed listing CQC record · synced 19 October 2026

Connect House

8A Riber Crescent, Basford, Nottingham, NG5 1LP · View on map

Dementia CareNursing CareNursing Dementia CareLearning disabilitiesMental Health +2 more
Regulated by CQC · England Full report ↗
Requires improvement Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is not performing as well as it should and we have told the service how it must improve.” Read the CQC report

Safe GoodEffective Requires improvementCaring GoodResponsive Requires improvementWell-led Good

Report published 26 June 2024

Beds
74
CQC rating
Requires improvement
Registered
2017

Connect House

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Overview

Key facts

Beds74

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Requires improvement

Report published 26 June 2024

SafeGood
EffectiveRequires improvement
CaringGood
ResponsiveRequires improvement
Well-ledGood

“Connect House is a ‘care home’ providing personal care and support to older people and people living with dementia. At the time of the assessment, the service was supporting 69 people with their personal care needs.”

“Connect House was last rated Requires Improvement (published 25 November 2019). The report was published following CQC’s old inspection approach using key lines of enquiry (KLOEs), prompts and ratings characteristics. This assessment has been completed following the Care Quality Commission (CQC) new approach to assessment; Single Assessment Framework (SAF). We carried out our on-site assessment on 15 May 2024. This was an unannounced assessment, which means the provider was not told an assessment was going to be starting beforehand.”

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“During this assessment we looked at 14 quality statements; Safeguarding; Involving people to manage risks; Safe and effective staffing; Infection prevention and control; Medicines Optimisation; Assessing needs; Delivering evidence-based care and treatment; Consent to care; Kindness, compassion, and dignity; Independence, choice, and control; Responding to people’s immediate needs; Person-centred care; Governance, management and sustainability and Learning, improvement, and innovation.”

“We assessed some but not all quality statements at this visit which means we use the ratings from the previous inspection to rate the key questions safe, effective, caring, responsive and well-led.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 26 JUNE 2024 · CQC LOCATION ID 1-4227838300 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

1 Sep 2017

Registered with CQC

Connect House entered the official register.

26 June 2024

Rated Requires improvement overall

Report published 26 June 2024 by the Care Quality Commission.

19 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 11 January 2022, not rated

Inspected 27 November 2020, not rated

Inspected 29 October 2019, rated Requires improvement

Inspected 11 September 2018, rated Requires improvement

Inspected 5 February 2018, rated Inadequate

Registration details

Registration statusActive
Registered1 September 2017
Registered managerMrs Linsey Marie Lockley
Council areaNottingham North and Kimberley
Integrated care boardNHS Nottingham and Nottinghamshire Integrated Care Board
Client groupOlder Adults, Younger Adults

Location

8A Riber Crescent, Basford, Nottingham, NG5 1LPOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is Connect House registered for?

Connect House is registered with the Care Quality Commission (CQC) to provide Dementia Care, Nursing Care and Nursing Dementia Care. Listed specialisms include Learning disabilities, Mental Health, Physical disabilities and Sensory impairment.

How many Rooms does Connect House have?

There are 74 Single Rooms.

What is Connect House's CQC rating?

Connect House is rated Requires improvement by the Care Quality Commission (report published 26 June 2024). The full CQC inspection report is available at cqc.org.uk/location/1-4227838300.

How many beds does Connect House have?

Connect House is registered for 74 beds.

Who is the registered manager at Connect House?

The registered manager is Mrs Linsey Marie Lockley.

When was Connect House last inspected?

The Care Quality Commission published its latest report on Connect House on 26 June 2024.

Where is Connect House located?

Connect House is located in Nottingham, United Kingdom.

When did Connect House register with CQC?

Connect House first registered on 1 September 2017.

How Nottingham compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Connect House.

5 rated Good or better
1
Good or better Below Good

Care homes near Nottingham

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Information disclaimer. Information regarding Connect House is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.