Creedy House

“We carried out this responsive assessment between 17 October 2024 and 01 November 2024. We looked at how Creedy House assessed and planned for people's care needs, and how they trained and supervised staff to support people according to their needs and preferences. Creedy House is a residential care home providing accommodation for persons who require personal and nursing care for up to 44 people. The service provides support to older people, some of whom lived with dementia and people with a physical disability. There were 2 people with learning disabilities also living at the service. An assessment has been undertaken of a service that is used by autistic people or people with a learning disability but is not registered as a specialist service. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. At the time of our assessment there were 39 people living at the service. We spoke with 4 people, 6 relatives, 1 visitor and 14 staff during the assessment. We observed care and support in communal areas and we used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us. We reviewed 7 people’s care plans, 4 staff recruitment records as well as general records for the service. These included staff training records, meeting records, policies and procedures and audits. During this assessment we identified 4 breaches of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 in relation to care and treatment, risk management, staffing and good governance. We have asked the provider for an action plan in response to the concerns found at this assessment.”