Cedardale Residential Home

“During this inspection, we found a marked change in the quality of care provided by Cedardale Residential Care home. The provider demonstrated that significant improvements had been made which had resulted in a positive impact on people, staff and an improved culture. Therefore, the service is no longer in breach of the above regulations and is no longer rated as inadequate overall or in any of the key areas.”

“People were protected from avoidable harm because clear, comprehensive, person-centred and up-to-date risk assessments were in place, which staff followed closely. Systems and processes to audit and check the safety of both services were in place, and any outstanding actions and/or lessons learned were followed up and embedded into staff practice.”

“Staff had been recruited safely and were supported to receive the necessary training and development for their role, resulting in a competent and confident workforce. Staff had undergone safeguarding training and put this into practice by demonstrating a good knowledge of which types of concerns needed reporting.”

“Medicines practice required improvement, however, was significantly safer than at the previous inspection, and staff worked closely with external health professionals to ensure people received appropriate and timely care from other services when they needed it.”

“We found sufficient staff on duty throughout our inspection which meant that people did not have to wait for care.”

“Staff took time to get to know people, treated them with dignity and respect, and understood the need to obtain consent or make decisions in a person’s best interests should they lack the capacity to do so for themselves.”

“The provider had systems and processes in place to understand the diverse health and care needs of people in their care.”

“Staff told us how much they enjoyed working at the service and that they felt fully supported by the management team who were approachable, proactive and listened.”

“This service has been in Special Measures since 20/02/2025. The provider demonstrated improvements that have been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.”