Cedar House

“Who the service is for”

“This is a specialist service for people living with a learning disability and autistic people. We have assessed the service against, ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people, respect, equality, dignity, choice, independence and good access to local communities that most people take for granted. We found the service was working within these principles.”

“Key findings We carried out this assessment from the 7 October till the 16 October 2026. This service was previously rated as good. We carried out this assessment to confirm whether the rating of good remains accurate. This report does not provide detailed information on areas where we found practice continues to meet a good standard.”

“Relatives we spoke with were very complimentary of the staff and how they supported their loved ones. One relative said, “Staff meet [person name] needs brilliantly, they go above and beyond.””

“There was a consistent staff team working at the service who had the skills, knowledge and training to support people safely. A relative told us where their loved one had an additional health concern identified the registered manager arranged for all staff to have training on this condition and invited them in to talk to staff about the condition. We observed staff during the inspection completing this additional training.”

“When new staff were recruited at the service, the registered manager asked people if they would like to ask any questions of the new staff being interviewed. The registered manager tried to match staff and people’s interests and hobbies so that they could enjoy activities together. All the appropriate recruitment checks were in place of new staff, and they underwent a full induction when they started at the service. A member of staff said, “During my induction I was shown around the service, covered fire points and policies, completed training and had an induction booklet.””

“Staff had received training in how to safeguard people and understood their responsibilities to report any concerns. The registered manager reported safeguarding concerns to the local authority safeguarding team and worked with them to ensure people were safe. Including reviewing care and support needs and putting mitigation of risks in place. A member of staff said, “I make sure people are safe when they are at home or out in the community. If I had any concerns, I would speak to the manager or head office.””

“Staff received training in supporting people with medicines and had their competency checked to support people safely. The registered manager completed audits and monitored the safe use of medicines.”

“People were supported to have their medicines safely. The registered manager told us they had actively been working with the STOMP (stop over medicating people with learning disability or autism) team to review and reduce medicines people had been prescribed over several years. This reduction is important to ensure people have a good quality of life without the effects of over medication and long-term side effects from medicines. These reviews were on-going to ensure people received the correct medicines to optimise their quality of life.”

“People were involved in planning how they wished to spend their time and participate in activities they enjoyed. Staff worked with people to ensure they had maximum control over their lives whilst putting measures in place to mitigate risks. The registered manager told us they tried to support people to…”