Herondale
2 Herondale, Basildon, Essex, SS14 1RR · View on map
Overview
Herondale is a residential care home in Basildon, Essex, SS14 1RR. It serves residents with learning disabilities and mental health needs.
The home provides Residential Care services. It is registered to accommodate residents with learning disabilities and mental health requirements.
Key facts
The inspection record
Overall
Inadequate
Report published 27 July 2026
“Herondale is a residential care home providing accommodation with personal care for up to 8 people. The service can provide care to older and younger people with mental ill health, people with learning disabilities and autistic people and those who misuse drugs and alcohol. At the time of the assessment, the service did not provide care or support to anyone with a learning disability or an autistic person. There were 5 people living at the service at the time of our assessment.”
“We carried out our on-site assessment on 8 and 9 June 2026. We looked at key questions safe and well-led. We also followed up actions taken from the last assessment published September 2025 where the provider was in breach of the regulation in relation to, managing people’s medicine, premises and equipment, good governance and staffing.”
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“The provider had made improvements to the environment and fire safety since the last assessment and was no longer in breach of this regulation. However, governance systems and audits had not significantly improved to identify or address the concerns we found at this and the previous assessment.”
“The provider continued to be in breach of the regulations in relation to the management of medicines and good governance. In addition, there were breaches in relation to safe care and treatment. We met with the provider to seek assurance and asked them to provide an action plan in response to the concerns found at this assessment.”
“This service remains in special measures. The purpose of special measures is to ensure that services providing inadequate care make significant improvements. Special measures provide a framework within which we use our enforcement powers in response to inadequate care and provide a timeframe within which providers must improve the quality of the care they provide.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
Herondale entered the official register.
Rated Inadequate overall
Report published 27 July 2026 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 12 December 2018, rated Good
Inspected 25 May 2016, rated Good
Registration details
Location
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Frequently asked questions
What types of care is Herondale registered for?
Herondale is registered with the Care Quality Commission (CQC) to provide Residential Care. Listed specialisms include Learning disabilities and Mental Health.
How many Rooms does Herondale have?
There are 8 Single Rooms.
What is Herondale's CQC rating?
Herondale is rated Inadequate by the Care Quality Commission (report published 27 July 2026). The full CQC inspection report is available at cqc.org.uk/location/1-15199313156.
How many beds does Herondale have?
Herondale is registered for 8 beds.
Who is the registered manager at Herondale?
The registered manager is Miss Emma Louise Woon.
When was Herondale last inspected?
The Care Quality Commission published its latest report on Herondale on 27 July 2026.
Where is Herondale located?
Herondale is located in Basildon, United Kingdom.
When did Herondale register with CQC?
Herondale first registered on 3 May 2023.
How Basildon compares
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Current overall ratings of the nearest rated homes to Herondale.
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Information disclaimer. Information regarding Herondale is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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