Ashurst Park Care Home

“The registered manager had improved risk management within the service. Staff were well-trained and reported safeguarding concerns when necessary. However, we found guidance in some people’s care plans could be clearer and more detailed. The service was clean, well maintained and checked for its safety. Staff worked well as a team and went through a robust recruitment process. Improvements had been made to the medicine practices.”

“People’s needs were assessed prior to them moving in though the registered manager had not considered the RSRCRC statutory guidance in relation to people with learning disabilities. Staff worked with external professionals to support people’s care. Through the input of staff, some people experienced significant health improvements. Staff were trained in the Mental Capacity Act 2005 and appropriate legal safeguards were in place where relevant.”

“Positive changes had been made since the last inspection and staff told us they felt fully supported by management. The registered manager had created a strong positive culture where staff’s focus was people living at the service to help ensure they received high quality care. However, further work was needed to embed RSRCRC for those people living with a learning disability.”

“At this inspection, we found the registered manager was breaching the requirements around capable, compassionate and inclusive leaders as they had not recognised the need to comply with the RSRCRC statutory guidance.”