Albany House – Bognor Regis
11-13 Stocker Road, Bognor Regis, West Sussex, PO21 2QJ · View on map
Overview
Key facts
The inspection record
Overall
Requires improvement
Report published 18 November 2025
“Date of assessment: 31 July 2025. Albany House - Bognor Regis is a care home providing accommodation and support for people with mental health conditions, learning disabilities and/or autism. At the time of the assessment there were 12 people living at the home. We undertook this assessment in response to information of concern about the care provided. We found no evidence to support the concerns raised. We found breaches of regulations relating to the management of risk and medicines, person centred care and governance of the service.”
“Risks to people were not always identified, assessed and managed to prevent people from receiving unsafe care and treatment. Medicines were not always managed safely, and people’s care was not always planned and provided in a personalised way to meet their needs. Governance systems had failed to identify and rectify concerns found at this assessment.”
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“An assessment has been undertaken of this service that is used by autistic people or people with a learning disability and was registered as a specialist service. We assessed the service against ‘Right Support, Right Care, Right Culture’ (RS, RC, RC) guidance to make judgements about whether the provider guaranteed people with a learning disability and/or autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. The provider had not given due consideration to RS, RC, RC and staff had not received all the training they needed to provide a specialist service to people with learning disabilities and /or autism. Following this assessment the provider reviewed their registration and is no longer registered as a specialist service for people with learning disabilities and /or autism.”
“We have asked the provider for an action plan in response to the concerns found at this assessment.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
Albany House – Bognor Regis entered the official register.
Rated Requires improvement overall
Report published 18 November 2025 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 2 January 2019, rated Outstanding
Inspected 13 June 2016, rated Good
Registration details
Location
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Frequently asked questions
What types of care is Albany House – Bognor Regis registered for?
Albany House – Bognor Regis is registered with the Care Quality Commission (CQC) to provide Residential Care. Listed specialisms include Mental Health.
How many Rooms does Albany House – Bognor Regis have?
There are 18 Single Rooms.
What is Albany House – Bognor Regis's CQC rating?
Albany House – Bognor Regis is rated Requires improvement by the Care Quality Commission (report published 18 November 2025). The full CQC inspection report is available at cqc.org.uk/location/1-116983937.
How many beds does Albany House – Bognor Regis have?
Albany House – Bognor Regis is registered for 18 beds.
Who is the registered manager at Albany House – Bognor Regis?
The registered manager is Mrs Denise Reilly.
When was Albany House – Bognor Regis last inspected?
The Care Quality Commission published its latest report on Albany House – Bognor Regis on 18 November 2025.
Where is Albany House – Bognor Regis located?
Albany House – Bognor Regis is located in Bognor Regis, United Kingdom.
When did Albany House – Bognor Regis register with CQC?
Albany House – Bognor Regis first registered on 18 January 2011.
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Information disclaimer. Information regarding Albany House – Bognor Regis is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.