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Unclaimed listing CQC record · synced 13 October 2026

Xen Care Services

UNIT 1 THE RUTHERFORD CENTRE, 16 DUNLOP ROAD Hadleigh Road Industrial Estate, Ipswich, IP2 0UG · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Requires improvement Overall rating
InadequateRequires improvementGoodOutstanding
Safe Requires improvementWell-led Requires improvementCaring GoodResponsive Requires improvementEffective Requires improvement

Inspected 31 July 2023

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since December 2020.
  • Supports: older people (65+), people with dementia, learning disabilities, mental health conditions and adults under 65
  • Local authority: Suffolk
  • Run by: Support Haven Ltd

The inspection record

Rated Requires improvement overall. Inspected 31 July 2023.

Older reports from the CQC's previous inspection approach

Inspected 17 March 2022, rated Requires improvement

Frequently asked questions

What services does Xen Care Services provide?

Xen Care Services is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Xen Care Services registered in?

Xen Care Services is registered in the Suffolk local authority area.

What is Xen Care Services's CQC rating?

Xen Care Services is rated Requires improvement by the Care Quality Commission (inspected 31 July 2023). The full CQC inspection report is available at cqc.org.uk/location/1-9983501615.

Who owns Xen Care Services?

Xen Care Services is operated by Support Haven Ltd.

When was Xen Care Services last inspected?

The Care Quality Commission last inspected Xen Care Services on 31 July 2023.

Where is Xen Care Services located?

Xen Care Services is located in Ipswich, United Kingdom.

When did Xen Care Services register with CQC?

Xen Care Services first registered on 7 December 2020.

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Location

UNIT 1 THE RUTHERFORD CENTRE, 16 DUNLOP ROAD Hadleigh Road Industrial Estate, Ipswich, IP2 0UGOpen in Google Maps

Home-care agencies near Ipswich

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Information disclaimer. Information regarding Xen Care Services is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.