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Unclaimed listing CQC record · synced 13 October 2026

Way Ahead Care LTD

Ground Floor Wellington House, Queen Street, Taunton, TA1 3UF · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 8 April 2025

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since January 2024.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65 and substance misuse
  • Local authority: Somerset
  • Registered manager: Claire Charlotte Mahoney
  • Run by: Way Ahead Community Services Ltd

The inspection record

Rated Good overall. Report published 8 April 2025.

“This assessment took place between 14 February 2025 and 7 March 2025.”

“Way Ahead Care is a domiciliary care agency. It provides personal care to people living in their own houses and flats in the community and specialist housing.”

Show the full assessment summaryHide the rest of the summary

“Way Ahead Care provides a service to younger and older adults living with dementia, physical disabilities, learning disabilities. autism, poor mental health, sensory impairment or people who misuse drugs and alcohol.”

“At the time of the assessment 23 people were receiving personal care in their own homes. This is help with tasks related to personal hygiene and eating.”

“Way Ahead Care also provides care and support to people living in seven specialist 'extra care' housing schemes. Extra care housing is purpose built or adapted single household accommodation in a shared site or building. The accommodation is rented and is the occupant's own home. People's care and housing are provided under separate contractual agreements. CQC does not regulate premises used for extra care housing. Not everyone receives a regulated activity at the housing; CQC only inspects the service being received by people provided with 'personal care'; help with tasks related to personal hygiene and eating. Where they do, we also take into account any wider social care provided. At the time of our assessment 148 people were being supported in the extra care housing with personal care.”

“A new care provider would be taking on the personal care packages at the extra care housing schemes from 1 April 2025. This had caused some anxiety for people and staff who would be moving to the new provider and concerns about these changes were expressed during our assessment.”

“Way Ahead Care have new extra care housing schemes, commissioned by the local authority from the 1 April 2025.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 3 May 2023, rated Good

Inspected 31 July 2018, rated Good

Frequently asked questions

What services does Way Ahead Care LTD provide?

Way Ahead Care LTD is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Way Ahead Care LTD registered in?

Way Ahead Care LTD is registered in the Somerset local authority area.

What is Way Ahead Care LTD's CQC rating?

Way Ahead Care LTD is rated Good by the Care Quality Commission (report published 8 April 2025). The full CQC inspection report is available at cqc.org.uk/location/1-18389544886.

Who is the registered manager at Way Ahead Care LTD?

The registered manager is Claire Charlotte Mahoney.

Who owns Way Ahead Care LTD?

Way Ahead Care LTD is operated by Way Ahead Community Services Ltd.

When was Way Ahead Care LTD last inspected?

The Care Quality Commission published its latest report on Way Ahead Care LTD on 8 April 2025.

Where is Way Ahead Care LTD located?

Way Ahead Care LTD is located in Taunton, United Kingdom.

When did Way Ahead Care LTD register with CQC?

Way Ahead Care LTD first registered on 8 January 2024.

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Location

Ground Floor Wellington House, Queen Street, Taunton, TA1 3UFOpen in Google Maps

Home-care agencies near Taunton

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Information disclaimer. Information regarding Way Ahead Care LTD is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.