Unicorn Healthcare Services

“Date of assessment: 3 to 10 December 2025.”

“Unicorn Healthcare Services provides care and support for people in their own homes. Not everyone using the service received personal care. CQC only inspects where people receive personal care. Where they do, we also consider any wider social care provided. The service was supporting 8 people over the age of 65 with personal care at the time of the assessment. This assessment was to follow up on our previous visit in October 2024, where breaches of regulations were identified. There had been sufficient improvement made, and the service was no longer in breach of these regulations. Staff were recruited safely and had received training to equip them for their role. They knew how to protect people from the risk of harm. People's needs were assessed, and care was planned to meet these. The provider reviewed care plans with people and their families to ensure that the service was personalising their care. This ensured the service was meeting both their needs and expectations. Governance systems were in place, although these needed refining and embedding to be fully effective. Lessons were learned, and information shared with staff to support safety and the development of the service.  ”