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Unclaimed listing CQC record · synced 20 October 2026

Top Option Healthcare Limited

1 Glen Mews, Southend-on-sea, SS1 2FS · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring Good carried forwardResponsive Good carried forwardWell-led Good

Report published 26 February 2025

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since September 2021.
  • Supports: older people (65+), people with dementia, physical disabilities, adults under 65 and children
  • Local authority: Southend-on-Sea
  • Registered manager: Nonhlanhla Abigail Mkhize
  • Run by: Top Option Healthcare Limited

The inspection record

Rated Good overall. Report published 26 February 2025.

“Top Option Healthcare Limited provides personal care and support to people who require assistance in their own home. This service is a domiciliary care agency. At the time of our assessment 10 people were being supported by the service. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. We carried out our on-site responsive assessment on 05 February 2025, offsite activity started on 1 February 2025 and ended on 7 February 2025. The assessment was completed to follow up on the last assessment to see if improvements had been made. We found the service had made improvements and are no longer in breach of regulations. The registered manager now had systems in place to monitor the service, which provided good oversight to monitor and improve outcomes for people. This assessment was announced.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 6 October 2022, rated Requires improvement

Frequently asked questions

What services does Top Option Healthcare Limited provide?

Top Option Healthcare Limited is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Top Option Healthcare Limited registered in?

Top Option Healthcare Limited is registered in the Southend-on-Sea local authority area.

What is Top Option Healthcare Limited's CQC rating?

Top Option Healthcare Limited is rated Good by the Care Quality Commission (report published 26 February 2025). The full CQC inspection report is available at cqc.org.uk/location/1-11583373152.

Who is the registered manager at Top Option Healthcare Limited?

The registered manager is Nonhlanhla Abigail Mkhize.

When was Top Option Healthcare Limited last inspected?

The Care Quality Commission published its latest report on Top Option Healthcare Limited on 26 February 2025.

Where is Top Option Healthcare Limited located?

Top Option Healthcare Limited is located in Southend-on-sea, United Kingdom.

When did Top Option Healthcare Limited register with CQC?

Top Option Healthcare Limited first registered on 24 September 2021.

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Location

1 Glen Mews, Southend-on-sea, SS1 2FSOpen in Google Maps

Home-care agencies near Southend-on-sea

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Information disclaimer. Information regarding Top Option Healthcare Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.