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Unclaimed listing CQC record · synced 13 October 2026

The Sussex Village Homecare Service Limited

Unit 1, First Floor Offices, Huffwood Trading Estate, Billingshurst, RH14 9UR · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 5 December 2024

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since April 2022.
  • Supports: older people (65+), people with dementia, physical disabilities, sensory impairment, mental health conditions and adults under 65
  • Local authority: West Sussex
  • Registered manager: Katy Marie Clayton-Turner
  • Run by: The Sussex Village Homecare Service Limited

The inspection record

Rated Good overall. Report published 5 December 2024.

“Date of assessment: 14 November to 20 November 2024. The Sussex Village Homecare Service is a domiciliary care agency providing personal care to people living in their own homes.”

“People were supported by a caring and compassionate staff team who were trained and supervised appropriately. Staff were mostly recruited safely, where a shortfall was identified during our assessment, the registered manager rectified it immediately. People’s medicines were administered and managed safely. The safeguarding policy was followed by staff to ensure people were protected from the risk of harm or abuse. Staff followed infection prevent and control procedures to keep people safe.”

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“Staff sought health and social care professional advice in response to people’s changing needs. Staff followed the advice, monitored outcomes and provided feedback to professionals when needed.”

“People benefitted from a core staff team who understood and respected their preferences and communication methods. Staff provided person-centred care and clearly described who and what was important to the people they supported.”

“The service was run by a dedicated registered manager who created an open and inclusive culture for people, their relatives and staff. The registered manager sought people’s feedback and learned from groups, forums and professionals to continually improve people’s experience.”

The Care Quality Commission · Read the CQC report

Frequently asked questions

What services does The Sussex Village Homecare Service Limited provide?

The Sussex Village Homecare Service Limited is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is The Sussex Village Homecare Service Limited registered in?

The Sussex Village Homecare Service Limited is registered in the West Sussex local authority area.

What is The Sussex Village Homecare Service Limited's CQC rating?

The Sussex Village Homecare Service Limited is rated Good by the Care Quality Commission (report published 5 December 2024). The full CQC inspection report is available at cqc.org.uk/location/1-12534314387.

Who is the registered manager at The Sussex Village Homecare Service Limited?

The registered manager is Katy Marie Clayton-Turner.

When was The Sussex Village Homecare Service Limited last inspected?

The Care Quality Commission published its latest report on The Sussex Village Homecare Service Limited on 5 December 2024.

Where is The Sussex Village Homecare Service Limited located?

The Sussex Village Homecare Service Limited is located in Billingshurst, United Kingdom.

When did The Sussex Village Homecare Service Limited register with CQC?

The Sussex Village Homecare Service Limited first registered on 6 April 2022.

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Location

Unit 1, First Floor Offices, Huffwood Trading Estate, Billingshurst, RH14 9UROpen in Google Maps

Home-care agencies near Billingshurst

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Badges & awards

Information disclaimer. Information regarding The Sussex Village Homecare Service Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.