Alina Homecare Horsham
Office 3, First Floor, 24B Old House Mews, Horsham, RH12 1AF · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since January 2022.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65, children, substance misuse and eating disorders
- Local authority: West Sussex
- Registered manager: Yanina Dimitrova Zhelyazkova
- Run by: Alina Homecare Ltd
The inspection record
Rated Good overall. Report published 9 May 2025.
“Date of assessment: 12 February to 17 March 2025. Alina Homecare Horsham is a domiciliary care agency providing personal care to people living in their own homes. At the time of our assessment 13 people were receiving the regulated activity of personal care. This assessment has been undertaken of a specialist service registered for use by autistic people or people with a learning disability. At the time of the assessment, the service was not used by anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.”
“Staff monitored people’s health needs and quickly sought medical advice in response to any changes. Staff generally understood and managed risk but records did not always provide enough detail. Staff followed professional advice, monitored outcomes and provided feedback to professionals when needed”
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“People were very well supported by a caring and compassionate staff team who received appropriate training and regular supervision. The provider placed a strong emphasis on staff wellbeing and made sure their successes were celebrated which motivated the team to provide exceptional care for people.”
“People’s medicines were administered and managed safely. Staff protected people from the risk of harm or abuse and knew how and with whom to raise concerns.”
“Staff provided person-centred care and knew who and what was important to the people they supported.”
“The service benefitted from an experienced registered manager who created an open and inclusive culture for people, their family members and staff. They sought people’s feedback and learned from their peers and the wider organisation to continually improve people’s experience. Ongoing quality assurance systems fed into service development plans to benchmark and continually improve the service.”
Older reports from the CQC's previous inspection approach
Inspected 26 September 2019, rated Good
Inspected 14 July 2018, rated Requires improvement
Frequently asked questions
What services does Alina Homecare Horsham provide?
Alina Homecare Horsham is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Alina Homecare Horsham registered in?
Alina Homecare Horsham is registered in the West Sussex local authority area.
What is Alina Homecare Horsham's CQC rating?
Alina Homecare Horsham is rated Good by the Care Quality Commission (report published 9 May 2025). The full CQC inspection report is available at cqc.org.uk/location/1-12422714595.
Who is the registered manager at Alina Homecare Horsham?
The registered manager is Yanina Dimitrova Zhelyazkova.
Who owns Alina Homecare Horsham?
Alina Homecare Horsham is operated by Alina Homecare Ltd.
When was Alina Homecare Horsham last inspected?
The Care Quality Commission published its latest report on Alina Homecare Horsham on 9 May 2025.
Where is Alina Homecare Horsham located?
Alina Homecare Horsham is located in Horsham, United Kingdom.
When did Alina Homecare Horsham register with CQC?
Alina Homecare Horsham first registered on 21 January 2022.
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Location
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Information disclaimer. Information regarding Alina Homecare Horsham is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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