The Caring Hands
9 Brunel Place, Flitwick, Bedford, MK45 1GF · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since January 2018.
- Supports: older people (65+), people with dementia, physical disabilities, sensory impairment and adults under 65
- Local authority: Central Bedfordshire
- Run by: Miss Jessica Eastley
The inspection record
Rated Good overall. Report published 27 March 2025.
“About the service: The Caring Hands Ltd. is a domiciliary care agency and provides personal care to people living in their own homes.”
“Not everyone who used the service received personal care. CQC only inspects where people receive the regulated activity of personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of this inspection 47 people were receiving support with personal care. We looked at 9 quality statements during this assessment.”
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“People were supported by staff in a way which was exceptionally caring and compassionate. The people we spoke with, their relatives and health care professionals without exception praised the staff and the organisation of the service. People were truly involved in their care planning and were treated with respect and dignity. They told us about the positive impact the service had on their lives such as enabling them to stay in their own homes and maintain or increase their independence.”
Older reports from the CQC's previous inspection approach
Inspected 6 March 2019, rated Good
Frequently asked questions
What services does The Caring Hands provide?
The Caring Hands is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is The Caring Hands registered in?
The Caring Hands is registered in the Central Bedfordshire local authority area.
What is The Caring Hands's CQC rating?
The Caring Hands is rated Good by the Care Quality Commission (report published 27 March 2025). The full CQC inspection report is available at cqc.org.uk/location/1-4777041682.
Who owns The Caring Hands?
The Caring Hands is operated by Miss Jessica Eastley.
When was The Caring Hands last inspected?
The Care Quality Commission published its latest report on The Caring Hands on 27 March 2025.
Where is The Caring Hands located?
The Caring Hands is located in Bedford, United Kingdom.
When did The Caring Hands register with CQC?
The Caring Hands first registered on 29 January 2018.
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Information disclaimer. Information regarding The Caring Hands is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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