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Unclaimed listing CQC record · synced 13 October 2026

The Base Business Park

The Base, Dartford Business Park, Victoria Road, Dartford, Kent, DA1 5FS · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 1 September 2025

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since November 2017.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65, substance misuse and eating disorders
  • Local authority: Kent
  • Registered manager: Nneoma Ibegbule
  • Run by: Ophrah Oak Ltd

The inspection record

Rated Good overall. Report published 1 September 2025.

“Date of assessment: 9 June to 9 July 2025. The service is a domiciliary care agency providing personal care to people with a learning disability and autistic people within their own homes. Not everyone who used the service consistently received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating.”

“People consistently told us they felt safe and well supported by a stable and familiar staff team. Staff demonstrated a clear understanding of people’s needs and preferences, and care was delivered in a way that promoted independence, dignity and choice. People were involved in planning their care and support, and staff worked collaboratively with external professionals to ensure good outcomes.”

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“The registered manager fostered a positive culture of learning and openness, and systems were in place to monitor quality and drive improvement. People, staff and others were given regular opportunities to provide feedback and make suggestions for changes which were acted on. The service was found to be meeting the underpinning principles of Right support, right care, right culture.”

The Care Quality Commission · Read the CQC report

Frequently asked questions

What services does The Base Business Park provide?

The Base Business Park is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is The Base Business Park registered in?

The Base Business Park is registered in the Kent local authority area.

What is The Base Business Park's CQC rating?

The Base Business Park is rated Good by the Care Quality Commission (report published 1 September 2025). The full CQC inspection report is available at cqc.org.uk/location/1-4307224457.

Who is the registered manager at The Base Business Park?

The registered manager is Nneoma Ibegbule.

Who owns The Base Business Park?

The Base Business Park is operated by Ophrah Oak Ltd.

When was The Base Business Park last inspected?

The Care Quality Commission published its latest report on The Base Business Park on 1 September 2025.

Where is The Base Business Park located?

The Base Business Park is located in Dartford, United Kingdom.

When did The Base Business Park register with CQC?

The Base Business Park first registered on 10 November 2017.

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Location

The Base, Dartford Business Park, Victoria Road, Dartford, Kent, DA1 5FSOpen in Google Maps

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Information disclaimer. Information regarding The Base Business Park is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.