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Unclaimed listing CQC record · synced 13 October 2026

LANH

The Base, Dartford Business Centre, Victoria Road, Dartford, Kent, DA1 5FS · View on map

This is the agency's office. Care is delivered in clients' own homes.

Personal care
Regulated by CQC · England Full report on the CQC website
Requires improvement Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is not performing as well as it should and we have told the service how it must improve.” Read the CQC report

Safe Requires improvementEffective GoodCaring GoodResponsive GoodWell-led Requires improvement

Report published 26 February 2026

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since June 2017.
  • Supports: older people (65+), physical disabilities, sensory impairment and adults under 65
  • Local authority: Kent
  • Registered manager: Yeukai Nadine Gwazai
  • Run by: Lanh Professionals LLP

The inspection record

Rated Requires improvement overall. Report published 26 February 2026.

“We completed an inspection between 8 December 2025 and 5 January 2026. LANHis a domiciliary care service providing the regulated activity of personal care to people in their own homes. Not all people received personal care at the time of the inspection. We have assessed the service against ‘Right support, right care, right culture’ (RSRCRC) guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.The manager and the provider understood their role and responsibilities in relation to RSRCRC.”

“At this inspection there was not a registered manager in place, however the manager had submitted their application to become the registered manager of the service.”

Show the full assessment summaryHide the rest of the summary

“We found 2 breaches of legal regulations in relation to safe care and treatment and good governance.”

“People’s health risks were not always well managed, and guidance was not in place for all health needs identified. Action was taken in relation to incidents and accidents; however these incidents were not always reported to the relevant professionals. People’s needs were not always robustly assessed and care plans updated. Where restrictions were in place the provider had not implemented these in line with the principles of the Mental Capacity Act 2005, however staff understood their responsibilities around consent. Governance processes in place were not effective to identify the shortfalls we found during the inspection.”

“However, the provider had ensured that staff completed training relevant to their role and ensured they felt supported. Medicines were well managed and infection prevention control measures and guidance were in place.”

“People were supported to have choice in their day-to-day care and supported by staff with their independence. However, complex decisions regarding people’s care were not always clearly documented.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 30 April 2019, rated Good

Inspected 24 April 2018, rated Requires improvement

Frequently asked questions

What services does LANH provide?

LANH is registered with the Care Quality Commission to provide personal care.

Which local authority is LANH registered in?

LANH is registered in the Kent local authority area.

What is LANH's CQC rating?

LANH is rated Requires improvement by the Care Quality Commission (report published 26 February 2026). The full CQC inspection report is available at cqc.org.uk/location/1-3941691925.

Who is the registered manager at LANH?

The registered manager is Yeukai Nadine Gwazai.

Who owns LANH?

LANH is operated by Lanh Professionals LLP.

When was LANH last inspected?

The Care Quality Commission published its latest report on LANH on 26 February 2026.

Where is LANH located?

LANH is located in Dartford, United Kingdom.

When did LANH register with CQC?

LANH first registered on 16 June 2017.

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Location

The Base, Dartford Business Centre, Victoria Road, Dartford, Kent, DA1 5FSOpen in Google Maps

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Information disclaimer. Information regarding LANH is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.