Tenda Hands Homecare
151A Church Road, Northolt, UB5 5AG · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since November 2018.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65 and children
- Local authority: Ealing
- Registered manager: Bhagabati Gurung
- Run by: Tenda Hands HomeCare Ltd
The inspection record
Rated Good overall. Report published 14 May 2025.
“Tenda Hands Ltd is a domiciliary care agency registered to provide personal care to people in their own homes. The service provides support to people of all ages and different abilities. At the time of assessment, the service provided care to 20 people who received personal care.”
“Assessment activity was started on 4 March 2025, this was a desktop assessment which included an offsite gathering of evidence and assessment. We looked at 4 key questions: Safe, Effective, Responsive and Well-led. At the last inspection the overall rating for the service was requires improvement. At this assessment the rating has changed to Good.”
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“Staff and managers understood their responsibilities in safeguarding people from abuse and protecting them from harm. Risks to people were assessed and the provider encouraged positive risk taking, where people were able to live independent lives safe from harm. Staff followed current best practice guidelines regarding the prevention and control of infection. There were robust recruitment checks in place. People received their medicines as prescribed.”
“The provider worked in collaboration with health and social care partners to support people. People’s healthcare needs were met, and they received access to support as required.”
“Staff treated people as individuals and with respect. They supported people to be as independent as possible and upheld their human rights, respecting their diverse needs. People were supported to have choice and control and were able to make decisions about how their care and support was provided.”
“Care plans were person centred and individual to people’s needs. People received equal access to services.”
“The provider operated good governance and oversight systems which were used to identify areas of improvement and used as an opportunity for learning. There was a positive and open culture in the service in which people and staff were able to contribute.”
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Older reports from the CQC's previous inspection approach
Inspected 26 January 2023, rated Requires improvement
Inspected 29 August 2019, rated Good
Frequently asked questions
What services does Tenda Hands Homecare provide?
Tenda Hands Homecare is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Tenda Hands Homecare registered in?
Tenda Hands Homecare is registered in the Ealing local authority area.
What is Tenda Hands Homecare's CQC rating?
Tenda Hands Homecare is rated Good by the Care Quality Commission (report published 14 May 2025). The full CQC inspection report is available at cqc.org.uk/location/1-6022527013.
Who is the registered manager at Tenda Hands Homecare?
The registered manager is Bhagabati Gurung.
Who owns Tenda Hands Homecare?
Tenda Hands Homecare is operated by Tenda Hands HomeCare Ltd.
When was Tenda Hands Homecare last inspected?
The Care Quality Commission published its latest report on Tenda Hands Homecare on 14 May 2025.
Where is Tenda Hands Homecare located?
Tenda Hands Homecare is located in Northolt, United Kingdom.
When did Tenda Hands Homecare register with CQC?
Tenda Hands Homecare first registered on 27 November 2018.
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Home-care agencies near Northolt
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Information disclaimer. Information regarding Tenda Hands Homecare is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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